To produce an outstanding guest experience within the outlet concept by managing a service team in cooperation with the culinary team.
- All rules & regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.
- The sales are driven to the outlet’s full potential and that budget is adhered to.
- A High quality of product and service is maintained in the outlet.
- The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.
- Innovation and new ideas are fostered, collected and communicated to the Head of Department.
- The growth of internal talent within the outlet is successfully implemented.
- Support and implement new Talent Development initiatives.
- Identify internal and external talents* that match Kempinski’s DNA values.
- Support career development by training and assigning multi-tasking.
- Grow talent in order to present candidates in quarterly Talent Transfer Calls.
- Give constant feedback to all employees of the outlet.
- Conduct yearly performance appraisals and TTTT’s for all employee of the outlet (unless Head of Department is able to do it), providing feedback on their job performance.
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.