Job Summary
The Sales Executive is responsible for driving room, banquet, and catering revenue across multiple market segments (Corporate, Leisure, and Groups/MICE). This role focuses on active business prospecting, managing a portfolio of local accounts, conducting site inspections, and converting incoming leads into confirmed bookings. It bridges the gap between administrative support and high-level account management.
Key Responsibilities
- Multi-Segment Sales: Proactively sell hotel rooms, meeting spaces, and food & beverage packages to corporate clients, local businesses, leisure travel agencies, and event planners.
- Lead Generation & Prospecting: Identify and convert new business opportunities through cold calling, telemarketing, local networking events, and competitor property research.
- Site Inspections: Conduct professional and engaging hotel tours for prospective clients, showcase meeting spaces, guest rooms, and outlets to close deals.
- Account Management: Maintain relationships with a designated portfolio of accounts, ensuring regular contact and high levels of client satisfaction to secure repeat business.
- Proposal & Contract Creation: Prepare accurate RFP (Request for Proposal) responses, cross-segment contracts, and pro-forma invoices in line with the hotel's pricing strategies.
- Inter-Departmental Liaison: Coordinate closely with the Revenue, Reservations, Front Office, and Banquets/Catering teams to ensure smooth execution of group arrivals and events.
- Database & Reporting: Keep the hotel's CRM system (e.g., Opera, Delphi, Salesforce) updated with precise client information, activity logs, and monthly production reports.
Required Skills & Qualifications
- Experience in Qatar Market is a must
- Experience: 1–3 years of experience in hotel front office, reservations, or sales coordination. Experience across multiple hotel segments is highly valued.
- Technical Proficiency: Comfortable using Property Management Systems (PMS) like Opera and CRM sales tools. Strong skills in Microsoft Office (Excel, Word, PowerPoint).
- Communication: Highly articulate with strong negotiation, presentation, and relationship-building skills.
- Adaptability: Ability to pivot smoothly between different client types—from a corporate travel manager to a wedding planner or a tour operator.
- Drive: Self-motivated, target-driven, and capable of working under pressure to meet monthly room-night and revenue goals.