Assistant Chinese Restaurant Manager 中餐厅副经理
To produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. The Assistant Restaurant / Outlet Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximises profit. The Assistant Restaurant / Outlet Manager must grow into the position of Restaurant / Outlet Manager.
向中餐厅经理汇报工作。
Responsible to Chinese Restaurant Manager.
负责管理中餐厅主管、餐厅领班、服务员及领位员。
Responsible for Chinese Restaurant Supervisor, Captain, Waiter / Waitress, Host / Hostess.
以身作则，严格按照酒店着装规范和凯宾斯基仪容标准，穿着商务装准时到岗，始终保持高标准的个人形象与卫生。
Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
协助中餐厅经理高效统筹部门成本与费用管控，持续提供高标准的服务质量，同时推动营收与利润的显著增长。
Assist in leading the Chinese Restaurant efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
始终秉持专业规范的服务准则，以礼待客，并确保中餐厅的全体员工均以此为标杆严格遵循。
Provide a professional and courteous service at all times and ensure that all employees of the Chinese Restaurant follow the example.
需始终确保工作场所及周边区域保持整洁有序。
Ensure that the place of work and surrounding area is kept clean and organised at all times.
当餐厅经理不在岗时，履行值班经理职责。
Act as a Manager in duty in the absence of the Restaurant Manager in the outlet.
熟知酒店推出的各类服务与产品细节。
Be knowledgeable of all services and products offered by the hotel.
深刻理解部门的运营理念，并按餐厅经理的要求承担培训职责。
Understand thoroughly the concept of the outlet and assume training responsibilities as requested by Restaurant Manager.
了解部门月度损益表的相关情况。
Have an understanding of the monthly profit and loss statement of the department.
在餐厅经理缺席时主持所有餐厅会议。
Conduct all outlet meetings in the absence of the Outlet Manager.
主动为中餐厅的全部在售项目进行增值推销，并适时提供替代选择。
Perform up selling for all items offered by the department assigned as well as offering alternatives.
协助部门内部沟通，参加与厨师团队的每日 / 每周会议，并促进团队合作，持续推动餐厅取得更大成功。
Assist in communication within the outlet and to attend daily/weekly outlet meetings with the Culinary Team and fostering teamwork to constantly develop the restaurant for more success.
参加必要的员工会议、部门培训及酒店组织的培训活动，并积极参与其中。
Attend and contribute to necessary staff meetings, departmental trainings and hotel initiated trainings scheduled.
按部门指定的职责等级，熟知并能操作现有 POS 系统。
Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
协助中餐厅经理制作餐厅相关报表及分析，并参加月度绩效会议。
Assist in producing reports and analysis of the outlet and attend in the monthly performance meeting.
协助中餐厅经理高效统筹部门成本与费用管控，持续提供高标准的服务质量，同时推动营收与利润的显著增长。
Assist in leading the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
具备相关知识与理解，能够解释并执行中餐厅提供的所有产品的增值推销工作， 并适时提供替代选择。
Have the knowledge and understanding to explain and perform upselling for all items offered by the department assigned as well as offering alternatives.
根据工作班表安排，制定日常工作检查表及岗位分工。
Plan daily routine checklist and station division according to the work schedule.
协助中餐厅经理编制中餐厅专项报告，并为月度业绩会议提供分析。
Assist the Chinese Restaurant Manager to produce outlet-specific reports and analysis for the monthly performance meeting.
按部门要求参加所有规定培训。
Attend all required trainings as described by the department.
参加每日班前会议，向员工部署准备工作、客户档案、服务规范及菜单培训。
Attend daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
发现需要进行纪律处罚的情况，第一时间向中餐厅经理报告。
Report incidents that require disciplinary actions immediately to the Chinese Restaurant Manager.
根据中餐厅经理的要求，协调对部门运营手册的年度更新审核工作。
Coordinate the review of outlet’s operations manual updates annually as requested by the Restaurant / Outlet Manager.
配合开展与供应商的协作活动并提供支持。
Support activities and cooperation with the suppliers.
协助执行产品及运营设备的定期盘点工作。
Assist in carrying out scheduled inventories of products and operating equipment.
执行部门总监安排的合理工作及辅助性职责。
Undertake reasonable tasks and secondary duties as appointed by the Head of Department.
根据酒店管理层的要求应对部门变化。
Respond to any changes in the department as dictated by the hotel management.
在部门以礼貌且高效的方式处理客人的咨询与投诉，并向中餐厅经理 / 餐饮部经理 / 餐饮总监汇报，确保对客人进行后续跟进。
Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Chinese Restaurant Manager / F&B Service Manager / Director of F&B ensuring that the follow up is performed with the guest.
确保遵循中餐厅既定的开档与收档流程。
Ensure that the opening and closing procedures established for the outlet are followed.
运用多任务管理法则为下属划定职责范围，并定期检查他们的工作表现。
Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.
在中餐厅经理缺席时，参加所有每日 / 每周餐饮会议。
Attend all daily/weekly Food & Beverage Meeting in the absence of the Chinese Restaurant Manager.
Responsible to Chinese Restaurant Manager.
负责管理中餐厅主管、餐厅领班、服务员及领位员。
Responsible for Chinese Restaurant Supervisor, Captain, Waiter / Waitress, Host / Hostess.
以身作则，严格按照酒店着装规范和凯宾斯基仪容标准，穿着商务装准时到岗，始终保持高标准的个人形象与卫生。
Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
协助中餐厅经理高效统筹部门成本与费用管控，持续提供高标准的服务质量，同时推动营收与利润的显著增长。
Assist in leading the Chinese Restaurant efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
始终秉持专业规范的服务准则，以礼待客，并确保中餐厅的全体员工均以此为标杆严格遵循。
Provide a professional and courteous service at all times and ensure that all employees of the Chinese Restaurant follow the example.
需始终确保工作场所及周边区域保持整洁有序。
Ensure that the place of work and surrounding area is kept clean and organised at all times.
当餐厅经理不在岗时，履行值班经理职责。
Act as a Manager in duty in the absence of the Restaurant Manager in the outlet.
熟知酒店推出的各类服务与产品细节。
Be knowledgeable of all services and products offered by the hotel.
深刻理解部门的运营理念，并按餐厅经理的要求承担培训职责。
Understand thoroughly the concept of the outlet and assume training responsibilities as requested by Restaurant Manager.
了解部门月度损益表的相关情况。
Have an understanding of the monthly profit and loss statement of the department.
在餐厅经理缺席时主持所有餐厅会议。
Conduct all outlet meetings in the absence of the Outlet Manager.
主动为中餐厅的全部在售项目进行增值推销，并适时提供替代选择。
Perform up selling for all items offered by the department assigned as well as offering alternatives.
协助部门内部沟通，参加与厨师团队的每日 / 每周会议，并促进团队合作，持续推动餐厅取得更大成功。
Assist in communication within the outlet and to attend daily/weekly outlet meetings with the Culinary Team and fostering teamwork to constantly develop the restaurant for more success.
参加必要的员工会议、部门培训及酒店组织的培训活动，并积极参与其中。
Attend and contribute to necessary staff meetings, departmental trainings and hotel initiated trainings scheduled.
按部门指定的职责等级，熟知并能操作现有 POS 系统。
Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
协助中餐厅经理制作餐厅相关报表及分析，并参加月度绩效会议。
Assist in producing reports and analysis of the outlet and attend in the monthly performance meeting.
协助中餐厅经理高效统筹部门成本与费用管控，持续提供高标准的服务质量，同时推动营收与利润的显著增长。
Assist in leading the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
具备相关知识与理解，能够解释并执行中餐厅提供的所有产品的增值推销工作， 并适时提供替代选择。
Have the knowledge and understanding to explain and perform upselling for all items offered by the department assigned as well as offering alternatives.
根据工作班表安排，制定日常工作检查表及岗位分工。
Plan daily routine checklist and station division according to the work schedule.
协助中餐厅经理编制中餐厅专项报告，并为月度业绩会议提供分析。
Assist the Chinese Restaurant Manager to produce outlet-specific reports and analysis for the monthly performance meeting.
按部门要求参加所有规定培训。
Attend all required trainings as described by the department.
参加每日班前会议，向员工部署准备工作、客户档案、服务规范及菜单培训。
Attend daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
发现需要进行纪律处罚的情况，第一时间向中餐厅经理报告。
Report incidents that require disciplinary actions immediately to the Chinese Restaurant Manager.
根据中餐厅经理的要求，协调对部门运营手册的年度更新审核工作。
Coordinate the review of outlet’s operations manual updates annually as requested by the Restaurant / Outlet Manager.
配合开展与供应商的协作活动并提供支持。
Support activities and cooperation with the suppliers.
协助执行产品及运营设备的定期盘点工作。
Assist in carrying out scheduled inventories of products and operating equipment.
执行部门总监安排的合理工作及辅助性职责。
Undertake reasonable tasks and secondary duties as appointed by the Head of Department.
根据酒店管理层的要求应对部门变化。
Respond to any changes in the department as dictated by the hotel management.
在部门以礼貌且高效的方式处理客人的咨询与投诉，并向中餐厅经理 / 餐饮部经理 / 餐饮总监汇报，确保对客人进行后续跟进。
Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Chinese Restaurant Manager / F&B Service Manager / Director of F&B ensuring that the follow up is performed with the guest.
确保遵循中餐厅既定的开档与收档流程。
Ensure that the opening and closing procedures established for the outlet are followed.
运用多任务管理法则为下属划定职责范围，并定期检查他们的工作表现。
Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.
在中餐厅经理缺席时，参加所有每日 / 每周餐饮会议。
Attend all daily/weekly Food & Beverage Meeting in the absence of the Chinese Restaurant Manager.
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Retail pay context
Based on 2,197 disclosed Retail salaries on RoleSuite, the role pays a median of $58K/year, with most offers between $49K and $83K (10th–90th percentile: $42K–$96K).
See the full Retail salary breakdown →