The Role
Department: Enterprise Client Programme (Insurance Client Programme)
Location: London
Role: Senior Client Relationship Manager
Hybrid working: 2 days per week in the office
The Firm
Clyde & Co is a global law firm providing a complete service to clients in its core sectors of insurance, transport, energy, infrastructure and trade & commodities.
With over 5000 people operating from over 60 offices and associated offices across six continents, Clyde & Co is committed to creating successful outcomes for our clients. Our globally integrated teams of disputes, regulatory and transactional lawyers provide a comprehensive range of legal services and advice to businesses operating at the heart of global trade and commerce.
Our success in the past 90 years has been built on our vision of a single global partnership, providing a platform that offers rapid access to expertise, wherever you operate in the world.
As our clients have evolved, so have our core values. We believe that these values reflect our firm, our strategy and our commitment to delivering commercially minded legal advice, client-focused services, and innovative technological solutions to support our clients.
Aligned with these values is Clyde & Co's commitment to being a responsible business. We take responsibility for the impact we have on the environment, seeking to reduce it as much and as quickly as possible. We strive to be a positive contributor to the communities in which we operate across our entire global network. We take steps to foster a truly diverse and inclusive workplace, that allows all our people to flourish, for the benefit of our colleagues, the firm and our clients.
The Department
The Global Business Development Leadership team sets the strategy in consultation with the Global Strategy Board and Global Practice Executives. The BD teams (comprising Communications, Marketing, Business and Client Relationship experts) are led by regional heads of business development who are aligned to our regional boards: Asia Pacific, Middle East Africa, North America, UK, Europe.
Our strategy seeks to:
The Role
This role is a key component of the Global Business Development Team, working with the Head of Clients, Head of Clients, London Market and the other Insurance Key Client Senior Managers, to manage and contribute to the collaborative development and pursuit of clients across insurance business lines and/or sectors.
This will be achieved by leveraging our global network; facilitating the sales process; originating and coordinating high value marketing and communications activity; and providing advisory and execution services to the business.
Key to the success of this role will be an individual who is comfortable determining key growth opportunities for their clients and aligning these to the firm. The individual will be required to drive internal connections and sales conversations with Partners and their teams.
Location
The role can be based anywhere in the UK but you will need to be able to easily access our London office when required.
Key Responsibilities
Engage with contacts at clients and targets
Evaluation by clients and targets of our capability and appropriates to instruct
Conversion of opportunities to instructions
Retention of existing clients, and expansion of relationship to other offices and practices
Operational management
People
Process
Data
Technology
Budget management
Essential Skills and Experience
Business Services Competencies
Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.
The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas:
The Firm
When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.
Our Commitment
Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Learn more about our interview process.
A Note on Privacy
Please take a moment to read our privacy notice. This describes what personal information Clyde & Co (we) may hold about you, what it’s used for, how it’s obtained, your rights and how to contact us as a data subject.
If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.
This is the job description as constituted at present; however, Clyde & Co reserves the right to reasonably amend it in accordance with the changing needs of the business.