Manager, Sales Development (R-19333)

D&B · Florham Park - New Jersey - United States

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The Sales Development function is responsible for prospecting, educating and qualifying leads to create opportunities for the Account Executives to close. This function helps drive higher retention with a focus on building trust to generate long term customer relationships.

Essential Key Responsibilities

  • Lead and develop an agile, highly productive and engaged SDR team, nurturing and developing talent through strong and actively engaged leadership
  • Act as a liaison with the marketing team, sales leaders, and other internal teams to support SDR inbound/outbound programs, help with messaging, etc.
  • Actively engage in creating training and enablement sessions
  • Train, coach, mentor team to ensure they are knowledgeable on solution portfolio, meeting KPIs, managing pipeline properly, communication/collaboration with their reps
  • Keep up with industry trends, product knowledge, familiarity with sales tools team is using and identifying process improvements
  • Additional duties as assigned.

Education and Experience

  • Associate's Degree: Required
  • Bachelor's Degree: Preferred
  • Years of Relevant Experience: 2 to 4 years 
  • Essential Skills and/or Certifications

  • 2+ years of experience in software sales as a closer preferred
  • Experience coaching and mentoring SDRs on large-enterprise prospecting and opportunity
    generation
  • Proven track record of success, consistent track record of quota achievement as individual
  • Experience managing and improving Sales Development KPIs, regularly report on Team/Individual Results
  • Identify and make recommendations for improvement in the areas of Process, Efficiency and Productivity
  • Sales training and salesforce.com experience a plus
  • Outreach, Sales Engagement and Customer Relation Familiarity, and LinkedIn Navigator experience a plus
  • Ability to quickly adopt sales related technologies
  • Ability to adapt to an analytical, research focused mentality and environment
  • Coach, manage and motivate a team of Sales Development Reps
  • Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success
  • Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and program
  • Key Stakeholders

  • External Clients, Inside, Field and Strategic Account Executives
  • Physical Requirements

  • Employees must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.
  • Ability to sit, speak and operate telephone and/or computer for long periods of time
  • Ability to handle pressure, stressful conditions, and conflict resolution
  • Ability to work day, evening and/or weekend hours as needed
  • Regular attendance in the office
     
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