Siteimprove is a global leader in digital accessibility, content optimization, and web governance—empowering organizations to deliver inclusive, high-performing digital experiences. Our solutions make a measurable impact across industries, helping companies and institutions create digital experiences that truly matter.
We’re looking for a driven Account Executive, Services to join our U.S. sales team and expand our footprint. This role is ideal for a strategic seller who thrives in a consultative, services-led environment, uncovering complex customer needs and designing tailored solutions that drive outcomes.
In this quota-carrying role, you’ll lead services-led engagements across strategic accounts, partnering with stakeholders in digital, marketing, IT, and accessibility to deliver impactful solutions across accessibility programs, governance frameworks, and digital experience initiatives.
We encourage candidates from all backgrounds to apply—even if you don’t meet every requirement. If you’re excited about the opportunity and aligned with our mission, we want to hear from you.
What you will be doing
Own the full sales cycle for services-led engagements, from discovery and scoping through proposal and close
Position and sell professional services, consulting, and program-based solutions that complement Siteimprove’s platform
Build strong, trust-based relationships with stakeholders across marketing, digital, IT, accessibility, and executive leadership
Lead deep discovery and needs analysis, translating business challenges into tailored services solutions and statements of work (SOWs)
Partner closely with Services, Sales Engineering, Value Consulting, and Customer Success to design and deliver high-impact engagements
Develop and execute strategic territory and account plans focused on expanding services penetration and account value
Accurately forecast services pipeline and manage opportunities within Salesforce
Navigate procurement, legal, and contracting processes, including services agreements and SOWs
Represent Siteimprove at industry events, workshops, and customer engagements
Bring a learning mindset—actively participate in development, training, and knowledge sharing
Travel may be required; a valid passport is required
Perform other duties as assigned
FedRAMP Classification Notice
This position is currently designated as Out of Scope for FedRAMP-authorized systems and environments. Individuals in this role are not expected to require access to systems or data within the FedRAMP authorization boundary as part of their regular job responsibilities.
If business needs change and the role is expanded to include access to FedRAMP-authorized systems or data, any required verification, authorization, confidentiality, or access-control requirements must be successfully completed before such access is granted.
What we will require of you
7+ years of experience in consultative sales, including experience selling professional services, consulting, or solutions-based offerings (SaaS + services preferred)
Proven track record of closing complex, multi-stakeholder deals with services components
Experience leading discovery, scoping, and solution design conversations
Comfort selling into enterprise organizations and engaging C-level buyers (CMO, CDO, CIO)
Ability to manage longer, more complex sales cycles with custom solutions and variable deal structures
Strong collaboration skills, particularly working cross-functionally with delivery/services teams
High level of self-motivation, resilience, and adaptability
What we will love about you
Experience in Martech, digital experience, accessibility, or adjacent ecosystems (Adobe, Oracle, etc.)
Background selling digital transformation, accessibility programs, or consulting engagements
Experience with value-based selling, MEDDPICC, or similar frameworks
Prior experience in regulated industries (insurance, financial services, public sector)
Passion for digital accessibility, inclusion, or ESG-related initiatives