Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Interim Secret
Clearance Level Must Be Able to Obtain:
Secret
Public Trust/Other Required:
None
Job Family:
Process and Operational Efficiency
Job Qualifications:
Skills:
Communication, Conflict Resolution, Cross-Functional Teamwork, Deliverables Management, Process Improvements
Certifications:
None
Experience:
5 + years of related experience
US Citizenship Required:
Yes
Job Description:
The Business Process Manager will lead a small team of program/business analysts responsible for the back-office operations that help keep our ICAM program running smoothly. You will own back-office processes and improvement, coach analysts, and be a key interface hub across program management, finance/contracts, engineering, and compliance to ensure purchase requests, procurements, asset management, deliverables, proposal development, subcontract management, and senior leader communications are executed accurately and on time. You will also define, document, and improve back-office workflows and templates that elevate activity and efficiency across the program.
Selected candidate will provide full-time remote support.
MEANINGFUL WORK AND PERSONAL IMPACT:
Reports to the Program Senior Manager; collaborates daily with PMO leads, Program People Managers, Finance/Contracts, Engineering Leadership, Security/Compliance, and Customer stakeholders.
Manage and develop analysts who perform back-office business functions and business analyst activities; set priorities, review work, and remove roadblocks.
Direct the establishment of clear SOPs, templates, processes, and quality bars for program deliverables; drive consistency and continuous improvement across back-office workflows.
Oversee several back-office activities, such as purchase requests (POs), hardware/software asset management lifecycle, program labor onboarding/offboarding and related staffing tasks, proposal development, and procurements.
Interface with business support teams to facilitate data calls and task actions, such as finance, contracts, pricing, and procurement buyers.
Maintain the program deliverables calendar to track, consolidate, and ensure deadlines are met and content is accurate.
Help ensure program compliance with internal and external policies and administrative activities; prepare for and support audits as required.
Translate technical information into polished content for senior leadership and customer audiences (presentations, briefings, reports).
Facilitate cross-functional working sessions to resolve process quality issues and improve adherence to procedures.
Supervise, review, and/or write technical/business documents, such as reports, manuals, functional descriptions, guides, policies & plans, training products, and other program deliverables.
Partner closely with program management on messaging and executive communications; ensure messaging is clear, concise, and on brand with the program’s high standards of both verbal and written communication delivery.
WHAT YOU’LL NEED TO SUCCEED (Required):
Education: Bachelor’s Degree. An additional 4 years of experience may be substituted in lieu of degree.
Experience: 5+ years related experience.
Clearance: Active or ability to obtain Secret security clearance.
Certification: ITIL 4 Foundation.
Required Experience:
Proven experience supporting business/process operations, program analysis, or PMO roles.
Demonstrated experience leading business process operations in enterprise IT programs.
Advanced proficiency with Microsoft Office Suite and collaboration tools; hands-on with SharePoint repositories.
Strong written and verbal communication; proven ability to translate technical information into polished content for senior leaders and customers.
Proficiency leveraging AI LLM for task efficiency and productivity.
GDIT IS YOUR PLACE:
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.
Community: Award-winning culture of innovation and a military-friendly workplace.
OWN YOUR OPPORTUNITY:
Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.
The likely salary range for this position is $112,840 - $151,800. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Remote
Work Location:
Any Location / Remote
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
About Our Work:
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans