Intelligence Analyst

Intelligence Analyst

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Job Description:

   

Job Family Definition:

Responsible for protecting the company's global assets and interests which include personnel, property/operations, products, brand and intellectual property (IP). Principal activities include the following: • Working with HPE business and functional groups globally, designs, develops, implements and administers cost-effective, pro-active security programs and services. Encompasses executive protection, product authentication, anti-fraud, physical security, supply chain security, online security, contingency planning, and crisis management response. Includes analysis, design, audit, training and reporting related to these programs and services. • Leads security-related communications, promotes security awareness, designs and maintains communications channels to facilitate the distribution of time-sensitive security alerts, threat assessments, general travel guidance and other content. • Investigates allegations/incidents of illegal activity, violations of corporate policies, and serious impropriety by employees. Provides management with assessments/advice on organizations or individuals who are contemplating or using illegal or disruptive tactics against HPE. • Maintain liaison with domestic and international law enforcement, governmental security and intelligence agencies, industry organizations, and relevant organizations and individuals, to collect information relating to the security of HPE assets and interests. • Continually assesses and aligns security resources with risks.

Management Level Definition:

Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

Responsibilities:

• Collect and analyze investigative data related to sales, supply chain, warranty claims, fraud, grey market activities, counterfeiting, and other relevant areas.
• Automate data extraction and perform initial analytics using data management systems, scripts, SQL, macros, and AI agents.
• Conduct open-source intelligence (OSINT) reviews, marketplaces, link analysis, and review of files and documents.
• Independently resolve cases and issues of moderate complexity and importance, while assisting with higher-level investigations. May lead less complex projects.
• Implement and manage multiple components of security processes and projects, with guidance from management or senior team members.
• Identify opportunities for improvement and propose effective solutions.
• Manage case files, investigative data, and project documentation.
• Develop conclusions, recommendations, and professional written reports, including consultative feedback.
• Collaborate closely with other investigative teams within the organization.
   

Education and Experience:

• University degree in Business Analytics, Data Science, Industrial Engineering, Cybersecurity, or a related field; equivalent experience considered.
• Typically, 2-4 years of security or analytics related experience, which may include data analytics, OSINT, and/or corporate investigations.
• Certified Fraud Examiner (CFE) certification is a plus.
   

Knowledge and Skills:

• Sound, ethical judgment and integrity.
• Proficiency in processing large datasets and deriving actionable insights.
• Strong ability to analyze disparate data sources to draw informed conclusions.
• General knowledge of brand protection, investigative techniques, and open-source intelligence methods.
• Demonstrated ability to perform under pressure.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with internal teams and external partners.
• Proven written reporting skills.
• Self-motivated and capable of working independently, with guidance on more complex issues.
• Strong organizational, time management, and planning skills; able to multi-task and adapt to shifting priorities.
• Highly adaptable; comfortable working in an office environment.
• Open to learn new systems, methods and strategies to reach desired outcomes.
• Fluency in English and Spanish.
   

Impact/Scope:

• Deliver specialized services and work products, such as product diversion analysis, impact/financial calculations, audits, and other investigative tasks, utilizing moderately advanced tools and techniques.
• Liaise with business clients and cross-functional colleagues to deliver, communicate, and resolve cases and projects.
• Manage moderately complex cases and operational environments.
• Contribute to team and organizational process development efforts.

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Coaching, Communication, Computer Literacy, Creativity, Critical Thinking, Cross-Functional Teamwork, Data Analysis Management, Data Collection Management (Inactive), Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Personal Initiative, Policy and procedures, Process Improvements {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#costarica

#operations

Job:

Corporate Administration

Job Level:

Intermediate

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.