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Security Investigator

Hewlett Packard Enterprise · Heredia, Heredia, Costa Rica

Security Investigator

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

Job Family Definition:

Responsible for protecting the company's global assets and interests which include personnel, property/operations, products, brand and intellectual property (IP). Principal activities include the following: • Working with HPE business and functional groups globally, designs, develops, implements and administers cost-effective, pro-active security programs and services. Encompasses executive protection, product authentication, anti-fraud, physical security, supply chain security, online security, contingency planning, and crisis management response. Includes analysis, design, audit, training and reporting related to these programs and services. • Leads security-related communications, promotes security awareness, designs and maintains communications channels to facilitate the distribution of time-sensitive security alerts, threat assessments, general travel guidance and other content. • Investigates allegations/incidents of illegal activity, violations of corporate policies, and serious impropriety by employees. Provides management with assessments/advice on organizations or individuals who are contemplating or using illegal or disruptive tactics against HPE. • Maintain liaison with domestic and international law enforcement, governmental security and intelligence agencies, industry organizations, and relevant organizations and individuals, to collect information relating to the security of HPE assets and interests. • Continually assesses and aligns security resources with risks.

Management Level Definition:

Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

Responsibilities

  • Conduct end-to-end investigations into unauthorized sales, gray market diversion, sales of counterfeit HPE products and other fraud schemes that damage HPE financially as well as cause reputational harm.
  • Perform deep-dive order and opportunity analysis to identify anomalies, high-risk transactions, and misuse of HPE products or programs.
  • Partner with HPE Business Units and access risks on channel integrity matters and compliance with contractual obligations.
  • Assess risks related to channel integrity, contract non-compliance, and revenue leakage, and implement mitigation strategies.
  • Leverage internal HPE platforms to trace product lifecycle, validate transactions, and support enforcement actions.
  • Apply knowledge of HPE contracts, reseller agreements, channel ecosystem and go-to-market models to determine violations and recommend corrective actions.
  • Support fraud prevention, intellectual property protection, and supply chain incidents as needed.
  • Develop case intelligence and trend analysis on recurring offenders and high-risk partners.
  • Manage third-party investigative vendors and legal resources supporting brand protection efforts.
  • Collaborate with internal stakeholders including senior leaders in sales, legal, compliance, and channel teams.

Education and Experience

  • Bachelor’s degree in Business, Criminal Justice, Security, Law Enforcement, or related field, or equivalent experience.
  • 6–10 years of experience in corporate security, law enforcement, legal, or intelligence and analytical environments.

Knowledge and Skills

  • Strong understanding of HPE products, systems, and go-to-market strategy.
  • Ability to interpret contractual frameworks and partner agreements.
  • Advanced analytical skills using transactional data, product tracking, and partner activity.
  • Thorough knowledge of criminal and civil procedure as it relates to evidence, privacy, interviewing, breach of contract, fraud, and intellectual property protection.
  • Strong communication and stakeholder management capability.

Impact / Scope

  • Lead investigations to protect HPE’s brand, reputation, and partner ecosystem.
  • Drive enforcement actions with a focus on prevention to minimize financial damage to HPE with a focus on AMS.
  • Contributes to high priority projects and investigations across all regions.
  • Identify systemic risks and improve internal controls and detection mechanisms through investigations that translate into business results.

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Coaching, Communication, Computer Literacy, Creativity, Critical Thinking, Cross-Functional Teamwork, Data Analysis Management, Data Collection Management (Inactive), Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Personal Initiative, Policy and procedures, Process Improvements {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#costarica

#operations

Job:

Corporate Administration

Job Level:

Specialist

    

    

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

Security pay context

Based on 1,677 disclosed Security salaries on RoleSuite, the role pays a median of $142K/year, with most offers between $114K and $180K (10th–90th percentile: $95K–$216K).

See the full Security salary breakdown →
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