Êtes-vous un(e) Coordinateur(trice) Services à la recherche d’une nouvelle opportunité ?
Souhaitez-vous évoluer dans ce rôle ?
Rejoignez notre équipe performante !
En tant que leader mondial des essais non destructifs (END), Waygate Technologies propose le portefeuille le plus complet de solutions d’inspection industrielle. Nos solutions comprennent la radiographie et la tomographie assistée par ordinateur (CT), l’inspection visuelle à distance, les ultrasons et les technologies à courants de Foucault. Nous garantissons la sécurité, la qualité et la productivité pour nos clients à travers les principales industries dans le monde.
En tant que Coordinateur(trice) de Services (F/H), vous serez responsable de :
Pour réussir dans ce rôle, vous devez :
Nous reconnaissons que chacun est différent et que les façons de travailler varient. Dans ce rôle, nous proposons :
Chez Baker Hughes, nos collaborateurs sont au cœur de tout ce que nous faisons. Nous sommes convaincus que nous sommes meilleurs lorsque chacun est engagé, développé et libre d’exprimer pleinement son potentiel.
Nous investissons dans la santé et le bien-être, développons les talents et formons des leaders à tous les niveaux.
Nos innovations transforment l’énergie depuis plus d’un siècle. Pour continuer à progresser, nous savons que nous devons repousser les limites dès aujourd’hui. Nous valorisons celles et ceux qui accompagnent le changement avec un package attractif comprenant :
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Are you a Service Coordinator looking for a new opportunity?
Would you like the opportunity to work as a Service Coordinator?
Join our successful team!
As a global leader in non-destructive testing (NDT), Waygate Technologies offers the most comprehensive portfolio of industrial inspection solutions. Our solutions include radiography and computed tomography (CT), remote visual inspection, ultrasonic testing, and eddy current technologies. We ensure safety, quality, and productivity for our customers across key industries world.
Partner with the best
Manage resources and logistics for services and maintenance at customer sites. Perform and oversee maintenance, repair, and refurbishment of products. Handle all types of maintenance services (preventive and remedial) and manage maintenance facilities and field service engineering. Develop and execute the department's annual operational plan. Discuss product and process changes with the team.
As a Service Coordinator, you will be responsible for:
Acting as the single point of contact to the customer for timely and satisfactory resolution of concerns covering support services offered.
Being responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations.
Representing the most direct access to all appropriate internal functions to support the customer.
Establishing and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area.
Working together with people from the business unit. Contacts are under guidance and/or geared towards collecting or giving technical information.
Handling simple project processes. There are detailed guidelines for production and/or simple human interfaces requiring little technical knowledge.
Handling targeted clients. Contracts are predefined and a framework of conditions is set and followed.
Fuel your passion
To be successful in this role you will:
Have a Bachelor's accreditation from an accredited establishment (or a high school diploma / GED)
Have proven experience in Services
Have previous proven experience in a professional customer service role
Have previous system experience in SAP, Oracle, SalesForce would be advantageous
Able to fluently speak and write in English
Have effective oral and written communication skills. Effective interpersonal and leadership skills. Ability to work independently. Effective problem-solving skills.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Hybrid – 3 days on site, 2 days remote working (Monday – Friday)
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits
Based on 784 disclosed Support salaries on RoleSuite, the role pays a median of $71K/year, with most offers between $53K and $109K (10th–90th percentile: $45K–$153K).
See the full Support salary breakdown →