Office Support Specialist

House Rx is hiring an Office Support Specialist to join our IT & Office Support team to help us make specialty medications more accessible and affordable for patients. Keep reading to learn more about the role, our team, and why House Rx is the right next step in your career.

About the Role

This is an onsite, entry-level Office Support Specialist position based in our Pittsburgh Hub. You will be an integral part of the day-to-day experience at the House Rx Hub, supporting the smooth operation of our office environment. You will be the go-to person for keeping our office running efficiently, from managing shipments and supplies to creating a welcoming and well-stocked workplace for our team. This role can support all areas of the office and leadership team so role responsibilities can look different on a day to day basis and can go beyond what is listed in this job description. 

We're looking for an Office Support Specialist who thrives on variety and isn't afraid to roll up their sleeves. No two days look the same here, one morning you might be restocking supplies and coordinating a team lunch, the next you're helping onboard a new hire or troubleshooting why the printer is jammed again. If you're someone who gets a quiet satisfaction from making chaos feel effortless, this will be a great fit. 

This role is ideal for someone who is proactive, takes pride in the details, and enjoys being the person who makes everything run smoothly behind the scenes.

Core Responsibilities

Shipping & Mail

• Manage inbound and outbound shipments and daily mail distribution
• Coordinate with carriers and vendors to ensure timely deliveries
• Track and log packages and maintain accurate shipping records
• Assist with ordering and shipping supplies to our clinics

Office Supply & Inventory Management

• Monitor and restock office supplies, kitchen items, and shared spaces including coffee and breakroom essentials
• Place and track supply orders, managing relationships with vendors
• Maintain organized, well-stocked, and tidy common areas throughout the office

Office Coordination & Events

• Be the first point of contact for visitors, vendors, and anyone who walks through the door
• Plan and execute office events, team celebrations, and company parties, with support from the People and Event Teams.
• Assist in coordinating meetings, office logistics, and ad hoc operational needs
• Assist in managing vendor relationships and fielding service requests (think: internet, cleaning, building management)
• Field the random, because there's always something that needs handling and someone has to be great at it
• Support the office leadership with various office projects and initiatives

About You

• You are highly organized with strong attention to detail and the ability to juggle multiple tasks at once - Detail-oriented enough to catch things before they become problems
• You take initiative and follow through, if you see something that needs to be done, you do it. 
• You are resourceful and self-directed, you figure things out without waiting to be told.
• You have excellent communication skills and enjoy working with people across all levels of the organization
• You are comfortable working independently and thrive in a fast-paced, startup environment
• You are a natural multitasker who can switch from a spreadsheet to a supply run without missing a beat
• You are friendly, professional, and calm under pressure
• You are comfortable with ambiguity and energized (not stressed) by a fast-moving environment
• Prior experience in an office, administrative, or coordination role is a plus but not required

Salary Range: $22 - $25/hr

This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements such as equity, paid time off, and benefits.

Why You Should Join Our Team

At House Rx, we believe that a great workplace starts with the people and environment that support it, and that's exactly where you come in. As an Office Support Specialist you play a meaningful role in shaping the day-to-day experience for our Pittsburgh team.

We've cultivated a culture that promotes open dialogue, continuous improvement, and mutual respect. We understand the importance of work-life balance and strive to create an environment where you can thrive both professionally and personally. Our benefits package includes:

• Paid time off
• Generous parental leave
• Comprehensive healthcare, vision, and dental benefits
• Equity stake

Join us in our mission, supported by investors who share our vision including Bessemer Venture Partners, First Round Capital, NEA, Town Hall Ventures, LRV Health, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.

House Rx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, age, military or veteran status, or any other characteristic protected by applicable state, federal or local laws.