Customer Service– Hotel Reservations (Remote)

Destination Knot · Texas

Role Description
 
This is a remote role for Customer Service– Hotel Reservations. The primary responsibilities include managing customer interactions, assisting clients with hotel reservation inquiries, ensuring a seamless booking process, and delivering exceptional customer support.

Qualifications

  • Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction
  • Experience in enhancing Customer Experience and maintaining excellent client relationships
  • Exceptional communication, problem-solving, and interpersonal skills
  • Proficiency in using customer relationship management (CRM) tools and relevant technology
  • Capable of working independently in a remote environment
  • Prior experience in the hospitality or travel industry is a plus

    • What We Offer:

  • Flexible remote schedule
  • Training and access to booking tools
  • Supportive team culture
  • Income-earning possibilities based on performance
  • Travel discounts and perks

    • Support pay context

    Based on 775 disclosed Support salaries on RoleSuite, the role pays a median of $69K/year, with most offers between $53K and $108K (10th–90th percentile: $45K–$151K).

    This posting lists $25K–$65K, below the $69K market median.

    See the full Support salary breakdown →
    Apply →

    Other roles at Destination Knot

    More Support roles