This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Generative AI Analyst - English based in India.
This role offers the opportunity to lead end-to-end delivery of a high-impact generative AI data operations program supporting one of the world’s leading technology organizations. You will oversee execution across multimedia annotation workflows, ensuring high-quality outputs that directly contribute to the development of advanced AI systems. The position combines people leadership, client ownership, and hands-on operational execution in a fast-paced, quality-driven environment. You will act as the primary point of contact for stakeholders, driving proactive communication, risk management, and continuous improvement. This is a highly accountable role where you are expected to independently resolve issues, maintain delivery momentum, and ensure operational excellence. The environment is dynamic and performance-focused, requiring strong ownership, structured thinking, and a bias toward action. It is an ideal opportunity for someone who thrives in client-facing leadership roles within AI-driven delivery programs.
Accountabilities:
- Lead and manage a team of multimodal annotators and reviewers, including performance management, coaching, 1:1s, and staffing decisions.
- Oversee onboarding and ramp-up processes, ensuring new hires are effectively trained and integrated into workflows.
- Own client engagement on a day-to-day basis, including meeting preparation, call facilitation, and clear documentation of action items.
- Proactively communicate risks, blockers, and delivery issues with recommended solutions and mitigation plans.
- Manage program execution across multiple workstreams, ensuring alignment with scope, timelines, and dependencies.
- Track quality, throughput, and error metrics, taking corrective actions when performance targets are not met.
- Conduct root cause analysis (RCCA) for quality or delivery issues and implement systemic improvements.
- Design and maintain quality assurance workflows, including audits, sampling strategies, and annotation calibration processes.
- Monitor budget and cost metrics, ensuring visibility into spend and operational efficiency.
- Maintain reporting dashboards and provide transparent updates on delivery health, risks, and team performance.
Requirements:
- Proven experience in a client-facing delivery or operations role within data operations, AI annotation, or similar environments.
- Prior experience managing teams, including performance management and operational oversight.
- Strong written and verbal communication skills in English, with the ability to engage confidently with international stakeholders.
- Demonstrated ability to independently identify issues, solve problems, and drive execution without heavy supervision.
- Experience working with annotation workflows, data labeling operations, or AI training data environments is highly preferred.
- Strong organizational and analytical skills with the ability to manage multiple parallel workstreams.
- Comfortable working during US business hours and in fast-paced, high-accountability environments.
- Additional language proficiency is a plus.
Benefits:
- Competitive compensation aligned with industry benchmarks and experience level.
- Fully remote work setup based in India.
- Opportunity to lead delivery for a globally recognized technology client in the AI space.
- Direct exposure to cutting-edge generative AI and multimodal data programs.
- High-ownership role with significant autonomy in decision-making and execution.
- Fast-paced, performance-driven environment with clear impact on AI model development.
- Professional growth through leadership of teams and complex client engagements.