This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Payments Relationship Manager based in Portugal.
This role sits at the intersection of payments strategy, partnerships, and product growth within a fast-scaling global digital marketplace. You will be responsible for managing and expanding relationships with payment service providers while ensuring optimal performance, reliability, and efficiency of payment systems. The position plays a key role in shaping payment strategies that directly impact user experience, transaction success rates, and overall business growth. You will work closely with cross-functional teams including product, finance, legal, and customer support to ensure seamless integration of payment solutions. The environment is fast-paced and data-driven, requiring strong negotiation skills and analytical thinking. It is an excellent opportunity for a payments professional who thrives in international, high-growth digital ecosystems.
Accountabilities:
- Develop and execute payment strategies aligned with overall business objectives to support platform growth and transaction efficiency.
- Manage and strengthen relationships with existing payment service providers while identifying, evaluating, and onboarding new partners.
- Lead negotiations with payment partners regarding fees, contract terms, and service levels to ensure optimal business conditions.
- Monitor payment performance metrics such as transaction success rates, failures, and processing efficiency, ensuring rapid issue resolution.
- Collaborate with cross-functional teams including product, legal, finance, marketing, and customer support to ensure seamless payment integration.
- Conduct ad-hoc analyses and market research to support strategic decision-making and improve payment ecosystem performance.
Requirements:
- Proven experience in payments, financial services, business development, or related fields in a global or high-growth environment.
- Strong track record of managing relationships with payment service providers, banks, or financial institutions.
- Experience in negotiation of commercial terms, contracts, and service agreements.
- Excellent communication skills, with the ability to explain complex payment concepts clearly to both technical and non-technical stakeholders.
- Strong analytical and problem-solving skills, with the ability to operate effectively in fast-changing environments.
- Experience in project management and cross-functional collaboration.
- Strong organizational, planning, and time management skills.
- Background in e-commerce, marketplaces, or gaming industries is a strong plus.
Benefits:
- Opportunity to join an employee stock options program.
- Performance-based bonuses and additional reward systems.
- Flexible work arrangements, including remote and hybrid options.
- Personal learning and professional development budget.
- Paid volunteering opportunities.
- Additional paid leave and wellbeing-focused benefits.
- Opportunity to work on a fast-scaling global digital marketplace.
- Strong career growth potential in an international environment.