Clinical Operations Project Manager

Clinical Operations Project Managers are an integral part of clinical trial delivery, working closely with clinical teams and sponsors to improve patients' lives by bringing new drugs to market faster.

Within a sponsor-dedicated Functional Service Provider (FSP) model, the Clinical Operations Project Manager (COPM) is an essential member of the core project team, responsible for the operational delivery of clinical studies at country level. The COPM ensures studies are conducted in accordance with contractual requirements, timelines, quality standards, and applicable regulations.

This role combines hands-on clinical operations oversight with strong project coordination and stakeholder management, with a particular focus on site-facing activities, CRA functional leadership, and execution excellence.

Key Responsibilities

Study Oversight & Delivery

• Accountable for the execution of clinical trials in assigned countries, ensuring delivery according to timelines, budget, and quality expectations
• Monitor study progress against milestones and proactively manage risks, issues, and contingencies
• Ensure compliance with ICH-GCP, SOPs, and applicable regulatory requirements

CRA Functional Management & Site Engagement

• Provide functional oversight and guidance to assigned CRAs, ensuring high-quality monitoring and performance
• Supervise CRA training at study level (protocol, monitoring plan, study tools, etc.)
• Accompany CRAs on key visits (e.g., SIVs, audits) as needed to support study conduct and site engagement
• Foster strong relationships with investigators and site staff, supporting patient recruitment and retention

Quality & Compliance

• Review and approve monitoring visit reports and follow-up communications
• Ensure protocol adherence and oversee protocol deviations, root cause analyses, and CAPA implementation
• Support inspection readiness and oversee audit findings resolution
• Perform or support Study Evaluation Visits (SEVs) when required to ensure site performance and compliance

Project Coordination & Stakeholder Management

• Act as a key interface between sponsor and operational teams, ensuring alignment and transparent communication
• Collaborate cross-functionally to support milestone achievement and resolution of study issues
• Provide regular updates and reports to internal and external stakeholders

Planning & Performance Management

• Develop and maintain study plans and timelines, ensuring on-time delivery
• Organize regular study follow-up meetings with CRAs and stakeholders
• Provide structured feedback on team performance and contribute to continuous improvement

Qualifications

• Bachelor’s degree in Life Sciences or related field
• ~5+ years of clinical research experience, including study or project management responsibilities
• Strong knowledge of clinical trial conduct, ICH-GCP, and regulatory requirements
• Proven experience in site management, CRA oversight, and cross-functional coordination
• Strong communication and stakeholder management skills
• Ability to manage multiple priorities in a matrix environment
• Fluent in English

Key Competencies

• Strong operational leadership and coordination capabilities
• Ability to lead through influence without direct line management authority
• Excellent problem-solving and risk management skills
• Strong attention to quality, compliance, and detail
• High level of collaboration across teams, functions, and geographies

Why Join IQVIA?

At IQVIA, you will be part of a global team committed to advancing healthcare through innovation, collaboration, and excellence. You will work in a dynamic environment where your contributions directly impact patients’ lives worldwide.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.