HealthJobs
RoleSuite
CompaniesRemoteAboutMethodologyContactPrivacy
Updated 2026-06-16 10:00 UTC·© 2025–2026 RoleSuite
← Back to listings

Clinical Operations Manager

Merck · TWN - Taipei - Taipei City

Job Description

THE OPPORTUNITY

This role is accountable for performance and compliance for assigned protocols in a country in compliance with ICH/GCP and country regulations, company policies and procedures, quality standards and adverse event reporting requirements internally and externally.

Under the oversight of the Line manager, the person is responsible for budget/finance aspects, for execution and oversight of clinical trial country submissions and approvals and to ensure Site Ready.

WHAT YOU WILL DO

• Ownership of country and site budgets. Development, negotiation and completion of Clinical Trial Research Agreements (CTRA).

• Oversees and tracks clinical research-related payments. Payment reconciliation at study close- out. Oversees FCPA, DPS/OFAC, and maintenance of financial systems. Financial forecasting in conjunction with Sr.COM /other roles.

• Executes and oversees clinical trial country submissions and approvals for assigned protocols.

• Develops local language materials including local language Informed Consents and translations. Interacts with IRB/IEC and Regulatory Authority for assigned protocols.

• Manages country deliverables, timelines and results for assigned protocols to meet country commitments. Responsible for quality and compliance in assigned protocols in country.

• Contributes to the development of local SOPs. Oversees CTCs as applicable.

• Coordinates and liaises with CRM, CTC, CRA, (Finance and Legal if appropriate) to ensure country deliverables are obtained for submissions, budgets, CTRAs and local milestones. Collaborates closely with Headquarter to align country timelines for assigned protocols.

• Provide support and oversight to local vendors as applicable.

• Oversees and coordinates local processes, clinical and ancillary supplies management, importing and exporting requirements, supplies destruction, local electronic/hard copy filing, archiving and retention requirements, and insurance process management. Enters and updates country information in clinical and finance systems.

• Ownership of local regulatory and financial compliance. The position has a significant impact on how a country can deliver country-specific trial commitments and objectives especially during study start-up.

• Required to in/directly influence investigators, external partners and country operations and adheres to budget targets and agreed payment timelines.

• Works in partnership internally with GCTO country operations, finance, regulatory affairs, pharmacovigilance, legal and regional operations, HQ functional areas and externally with vendors and sites, IRB/IECs and Regulatory Authorities in submission and approval related- interactions. Through continual interaction with local clinical team/s successfully delivers clinical and financial contracts within fair market value.

• Contribute or lead initiatives and projects adding value to the business, as appropriate/required.

• Contributes strongly to COM team and other Country Operations roles knowledge by acting as process Subject Matter Expert (SME), sharing best practices, making recommendations for continuous improvement and providing training as appropriate/required.

• Contributes to COM team knowledge by acting as buddy/mentor and sharing best practices as appropriate/required.

Core competencies:

• Expertise of core clinical systems, tools and metrics

• Excellent verbal and written influencing and training/mentoring skills, in local language and English

• Strong coordination and organizational skills

• Skilled knowledge of budget and contract negotiations, local regulatory environment and submission and approval processes, and understanding of how these impact study start-up.

• Ability to indirectly influence investigators, vendors, external partners and country managers to address and resolve issues, with minimal support from the Sr.COM or manager.

• Ability to make decisions independently with limited oversight from Sr.COM or manager.

• Requires strong understanding of local regulatory environment

• Ability to proactively develop risk management and mitigation plans in the country and resolve issues locally.

WHAT YOU MUST HAVE

Education

  • Bachelor’s degree in Life Sciences, Pharmacy, Medicine, or related field

Experience

  • 7+ years in clinical research or pharmaceutical industry

  • Experience in Taiwan clinical trials and TFDA regulatory processes is preferred

  • Finance (Budget & Contract) management experience is mandatory

Required Skills:

Adaptability, Clinical Site Management, Clinical Trial Agreements (CTA), Clinical Trial Compliance, Clinical Trial Documentation, Clinical Trial Management, Clinical Trial Planning, Clinical Trials Monitoring, Clinical Trials Operations, Cross-Cultural Awareness, ICH GCP Guidelines, Patient Recruitment, Regulatory Compliance

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

07/31/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Healthcare pay context

Based on 3,316 disclosed Healthcare salaries on RoleSuite, the role pays a median of $113K/year, with most offers between $87K and $166K (10th–90th percentile: $66K–$248K).

See the full Healthcare salary breakdown →
Apply →

Other roles at Merck

  • Specialty Care Commercial Strategy and Operation (Associate Director/Senior Specialist)JPN - Tokyo - Chiyoda
  • Specialty Care New Product LeadJPN - Tokyo - Chiyoda
  • Regulatory Affairs SpecialistKOR - Seoul - Seoul (Seoul Square)
  • Associate Clinical Research AssociateTWN - Taipei - Taipei City
  • Clinical Research AssociateTWN - Taipei - Taipei City
  • Clinical Research AssociateMYS - Selangor - Petaling Jaya (Ascent Paradigm)
  • Area ManagerMYS - Selangor - Petaling Jaya (Ascent Paradigm)
  • FP&A ManagerTWN - Taipei - Taipei City
  • Produktionsmitarbeiter (m/w/d) – befristet auf 2 JahreDEU - Bayern - Unterschleissheim
  • Digital Marketing & Data SpecialistNLD - North Brabant - Boxmeer

More Healthcare roles

  • Occupational Therapist- VisitsBayada · Honolulu, HI 96817 | 21.323331832 | -157.85922202
  • Registered Nurse / RN (Home Health)Mission Healthcare · Surprise, AZ
  • RN Clinical Nurse Manager, Home HealthBayada · Broomfield, CO 80020 | 39.923902591 | -105.06575092
  • Care Coordinator (Ohio)Tuesday Health · Remote
  • Infirmière Gestionnaire de Cas, Bilingue - Nurse Case Manager - BilingualValue Apothecaries · Remote, Quebec
  • Nurse Case ManagerValue Apothecaries · Remote, ON
  • Aftercare ManagerSovereign Network Group · Wembley
  • Medical Education Manager EMEASiemens Healthineers · CEY BO
  • Regulatory Affairs ManagerSanofi · Amsterdam
  • Medical-Senior Medical Science Liaison-WuhanSanofi · Wuhan