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This is an external vacancy notice open to external candidates and WTO staff. It is posted on the WTO internal as well as external career site. Eligible WTO staff on short-term, fixed-term or regular contracts and interns must apply through the Workday internal career site.
This is a Fixed-term contract funded through the regular budget. The duration will be two years with the possibility of extension, unless specified in the vacancy notice.
The WTO seeks to attract and retain staff members offering the highest standards of competence, efficiency and integrity and to build an organization that is representative of the Members and People it serves. As an equal opportunity and inclusive employer, the WTO gives full regard to competence and welcome applications from qualified candidates irrespective of age, disability status, gender, nationality, race, religion, sexual orientation, social origin or any other characteristic. Applications from non-represented Members (link) are particularly encouraged for all positions.
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The Secretariat of the WTO is seeking to fill a Human Resource Information System (HRIS) Manager position in the Human Resources Division (HRD).
The WTO Secretariat embarked on a project to adopt a new Human Resources Information System, Workday. The project was implemented in two phases, Phase 1 and 2, with the first modules under Phase 1 (Recruiting, HCM, Absence and Medical, Payroll, Reporting and Analytics) going live in September 2021. Since then, Phase 1 module improvements were undertaken, and Phase 2 modules (Learning, Talent, Advanced Compensation, Performance Management) have also been rolled out and in different stages. The Performance Management module went live in 2024 and other modules under Phase 2 continue to be rolled out in 2025.
As HRD works towards stabilizing Workday, it seeks to bring on board an HRIS Manager to solidify the functional improvements made over the years, as well as to strengthen the system governance and overall performance of Workday.
General Functions
Reporting to the Head of HR Operations, this new role is responsible for the strategic and operational management of our HR information system (Workday). This includes overseeing system configuration, ensuring system/data integrity, reporting, analytics, compliance and strategic alignment with the organization. The HRIS Manager will lead work to implement continuous process improvement across the HR functions. The role also involves collaborating with cross-functional teams to identify business requirements and recommend effective solutions to meet the needs while delivering excellent customer service. Together with HR colleagues across the Division, the HRIS Manager will lead projects aimed at improving data management, reporting, workflows and processes. The HRIS Manager is the Subject Matter Expert (SME) and key point of contact for the Workday system. More specifically, the following functions will form part of his/her responsibilities:
1. System Governance and Oversight
2. System Maintenance and Optimization
3. Reporting and Data Analysis
4. Empowering Devolved Ownership
5. Collaboration with Key Stakeholders
6. Vendor and Application Management Services (AMS) Partner Management
7. Compliance and Data Integrity
8. System Maintenance and Optimization
9. End-user Training and Support
10. Project Management
REQUIRED QUALIFICATIONS
Education:
In addition to a basic university degree, an advanced university degree in Information Technology, Human resource management or a relevant field is required. Alternatively, proven professional expertise equivalent to an advanced university degree may be considered.
Certification or proven experience in at least two of the Workday modules such as WD Human Capital Management (HCM), Recruiting, Talent Management, Compensation, Benefits, or Learning, is an advantage.
Knowledge and Skills:
Technical Knowledge and Skills
Behavioural Skills:
Organizational Competencies:
Core Competencies:
Communicating for Results
Effective Collaboration
Cultivating Progressive Growth
Professional Accountability
Relevant Digital Proficiency
Diversity, Equity, and Inclusion
Leadership and Management Competencies:
Talent Centred Leadership
Coordinated Cross Functional Leadership
Self-Aware Leadership
Strategic Leadership
Work Experience:
Minimum 5 years of relevant professional experience, which should include:
Languages:
Excellent speaking and writing skills in English. Knowledge of French or Spanish would be an asset.
Additional Information:
Only applications from nationals of WTO Members will be accepted.
The recruitment process will be undertaken as per Administrative Memorandum No. 976 (OFFICE(16)/15) on Staff Promotions and external recruitment through Vacancy Notices.
The initial fixed-term contract for positions up to grade 10 shall normally be two years, which shall be probationary, as per Administrative Memorandum No. 997 (OFFICE(23)/4) on Probation Policy. For Director positions, the Policy on evaluation of directors apply as per Administrative Memorandum No. 978 (OFFICE(17)/29).
The WTO may use various communication technologies such as video or teleconference for the assessment and evaluation of candidates. The recruitment process may also involve the use of various forms of testing, assessment centres, interviews and reference checks.
Applicants may be required to sit a written examination.
Applicants will be contacted directly if selected for an interview.
Candidates not selected whose performance in the selection process nevertheless shows them to be suitable for a similar position may be kept on a roster for up to 24 months, and may subsequently be called upon as and when the need arises for additional resources.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the closing date – Geneva (Switzerland) time – stated in the vacancy announcement.
PLEASE NOTE THAT APPLICATIONS RECEIVED AFTER THE CLOSING DATE WILL NOT BE ACCEPTED.
The WTO is a non-smoking environment.
Based on 1,189 disclosed HR salaries on RoleSuite, the role pays a median of $120K/year, with most offers between $90K and $162K (10th–90th percentile: $73K–$195K).
See the full HR salary breakdown →