Facilities Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

The Facilities Coordinator is responsible for ensuring that all office areas and public areas of the facility are maintained to the highest level of professional appearance and that all service requirements are met and exceeded. This is a fast-paced, customer-interactive role that requires an organized, proactive, and positive individual. This position will be an integral part of the Facilities team and support the Mexico City Leadership team.

What your day-to-day will look like:

• Lead by example, partner, and build strong relationships with associates and clients. Articulate and execute deliverables from multiple stakeholders. Proactively communicate and feel comfortable asking for clarity on tasks to ensure desired results.
• Respond to requests in a timely manner and extend outstanding customer service to all internal and external customers and clients. Maintain records of metrics of office services activities.
• Serve as client's main point of contact, host regular client meetings, and review metrics data related to essential job functions. Produce client invoicing and maintain records related to supplemental billing in a timely and accurate manner.
• Be flexible, prioritize, and maintain poise when faced with deadlines and challenges. Oversee and partner with teams on the physical appearance of all serviceable areas of the site including conference rooms, pantries, kitchens, lobbies, copy centers, office services, and supplies.
• Manage inventory of office and pantry supplies and coordinate ordering when applicable. Handle visitor and vendor coordination, provide escorting and coverage for vendor deliveries, assist with badging and other access needs, and manage conference room tidiness and booking.
• Coordinate lunch, meals, and catering. Manage food service providers for associates when applicable and assist with vendor lunches as needed.
• Help coordinate and execute a significant volume of events in partnership with other locations that may be in-person, hybrid, or virtual. Support on-site and at times off-site events. Follow or implement standard operating procedures for events in the Mexico office. Manage catering orders and light AV facilitation. Coordinate booking of vendors as needed.
• Provide cross-department support for IT and HR as needed. Work closely with Mexico HR business partners. Manage IT equipment inventory. Support New Hire Orientation and tours.
• Create and maintain office communication ensuring wikis, internet, email, Slack lists, and signage are updated and accurate. Maintain documented procedures for all processes and responsibilities. Participate in weekly, monthly, and quarterly meetings. Establish best practice work standards and workflow.

Required Qualifications:

• High school diploma or equivalent (GED).
• Proven exceptional customer service-related experience.
• Proficient computer skills including MS Office 365 and technical acumen; willingness to learn new technology.
• Prior supervisory or management experience.
• Excellent communication skills both written and verbal in English and Spanish.
• Willingness to embrace continuous training and educational programs.
• Self-starter with ability to work independently.
• Attention to detail with strong organizational skills.
• Ability to remain on your feet for many hours.
• Ability to stoop, climb, and lift a minimum of 50 lbs.
• Ability to effectively work both individually and in a team environment.
• Must be able to proactively think, plan, organize, and execute in a deadline-driven environment.
• Ability to work calmly under pressure and competing priorities.
• Strong customer satisfaction, focus, and interpersonal skills.

Location: On-site

At JLL, we are collectively shaping a brighter way — for our clients, ourselves, and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

Location:

On-site –Ciudad de Mexico,MEX

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a [email protected]. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.