Brief summary of role:
The IT Operations Administrator is responsible for ensuring reliable, efficient, and secure technology operations by delivering world-class support across systems, devices, and platforms for both domestic and international employees. This includes independently troubleshooting software and hardware issues, taking ownership of tickets from start to resolution, and proactively identifying opportunities to improve the employee technology experience.
This role requires a strong sense of responsibility, accountability, and self-initiative. The ideal candidate does not wait to be told what to do, but actively looks for problems, follows through on commitments, communicates clearly, and takes action to remove friction for employees. Success in this role depends on reliability, sound judgment, attention to detail, and a willingness to learn and improve processes through modern IT tools such as Okta, Jira, Google Workspace, MDM, and AI technologies.
The ideal candidate demonstrates a positive and curious attitude, supports employees worldwide with empathy and professionalism, and is committed to understanding problems deeply so others can do their best work
What you will be doing:
What we are looking for:
Base Salary: $84,000-132,000
The “Base Salary: range represents the low and high end of the anticipated salary range for this position across all US locations including but not limited to CA, CO, NY, WA, NV, MD, CT and RI. The determination of this anticipated Base Salary involves the consideration of many factors in making compensation decisions including but not limited to: location of candidate, unique skill sets, experience, training, performance, licensure and certifications, as well as other business and organizational needs. Our anticipated Base Salary determination is just one component of OpenSpace’s competitive total rewards strategy that also includes equity awards, 401k match, as well as other region-specific health and wellness benefits.
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OpenSpace welcomes employees from varied backgrounds and walks of life, and it’s reflected in our diverse community. OpenSpace is proud to be an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Based on 4,445 disclosed Operations salaries on RoleSuite, the role pays a median of $112K/year, with most offers between $83K and $148K (10th–90th percentile: $63K–$188K).
This posting lists $84K–$132K, in line with the $112K market median.
See the full Operations salary breakdown →