Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
We are looking for a Senior Principal Product Manager to own and drive consequential charters within Toast Enterprise Core Platform. This is not a contributing role — it is full charter ownership, end-to-end. Senior Principal PM is the most senior individual contributor level in Product Management at Toast. At this level, you are expected to operate with the scope and strategic impact of a director while remaining deeply hands-on with the product.
You will be based in Bengaluru and embedded in our India R&D organization, with meaningful partnership with product, engineering, go-to-market, and customer teams across the company.
Toast's largest enterprise customers require features that cut across multiple engineering codebases — features that no single platform team owns end-to-end. The Away Team exists to build those features: shipping enterprise capabilities inside codebases owned by other Toast teams, on behalf of customers whose operational requirements don't fit neatly into any single team's roadmap.
This is a cross-cutting, complex, and high-leverage product charter critical to our success. Full charter ownership here means you define what gets built, in which system, with what sequencing — and you hold the accountability for delivery across all of it.
Toast Enterprise serves the largest and most complex restaurant and hospitality operators in the world — multi-location brands that require centralized management, enterprise-grade controls, multi-concept reporting, and deep third-party integrations. Our 2026 product investment themes span Reporting & AI Innovation, Enterprise Controls, In-Store Experience, and Guest Experience. Our hospitality segment delivered 115% year-over-year growth in 2025 and continues to scale rapidly.
The Bengaluru R&D team ships enterprise product across multiple codebases, partners closely with US-based platform teams, and owns an increasing share of the Enterprise product surface. This role sits at the center of that organization.
A day in the life (Responsibilities)
Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we build.
What you'll need to thrive (Requirements)
Preferred
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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Based on 1,728 disclosed Product salaries on RoleSuite, the role pays a median of $176K/year, with most offers between $143K and $215K (10th–90th percentile: $116K–$252K).
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