Senior Product Manager - Platform

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager - Platform based in Canada.

This is a high-impact platform leadership role focused on defining and evolving the foundational systems that power policy administration, billing, payments, and core APIs within a modern, data-driven insurance ecosystem. You will operate at the intersection of product strategy, technical architecture, and cross-functional execution, shaping multi-year roadmaps that directly influence scalability, reliability, and customer experience. The role requires deep experience in platform thinking, particularly in regulated environments where stability, compliance, and extensibility are critical. You will act as the key product partner to engineering and executive stakeholders, driving clarity in complex problem spaces and aligning teams around long-term architectural direction. This is a senior individual contributor position where your decisions will shape how internal systems and dependent teams interact across the organization. It is best suited for someone who thrives in ambiguity, enjoys system-level thinking, and can translate business goals into durable platform capabilities.

• Define and lead the long-term strategy and roadmap for core platform systems, including policy administration, billing, payments, and internal APIs.
• Serve as the primary product owner for platform initiatives, aligning engineering, architecture, and executive stakeholders on priorities and trade-offs.
• Lead discovery efforts for complex platform challenges, ensuring problems are clearly defined and validated through data, research, and business context.
• Own API strategy and standards, ensuring internal and external consumers benefit from reliable, scalable, and well-documented interfaces.
• Drive end-to-end delivery of platform capabilities, from early concept and prototyping through production rollout and adoption.
• Write detailed product requirements, user stories, and technical documentation to enable engineering teams to execute with clarity.
• Define and track platform success metrics, using insights to guide prioritization and continuous improvement.
• Manage key external vendor relationships, including payment processors and third-party platform providers.
• Mentor and support other product managers, helping elevate product rigor and strategic thinking across the team.

Requirements:

• 10+ years of professional experience, including at least 7+ years in product management roles focused on software platforms or infrastructure.
• Proven experience in fintech, insurtech, or other regulated financial services environments.
• Strong track record of leading platform modernization, migration, or re-platforming initiatives at scale.
• Technical fluency sufficient to engage deeply in architecture discussions and understand system design trade-offs.
• Experience working with APIs, distributed systems, and platform ecosystems supporting multiple internal and external stakeholders.
• Vendor management experience, ideally with payment systems, policy administration platforms, or third-party data providers.
• Excellent written and verbal communication skills, with the ability to tailor messaging to technical and executive audiences.
• Strong analytical and strategic thinking abilities, with a bias toward data-driven decision-making.
• Nice to have: familiarity with insurance systems (e.g., Guidewire, Duck Creek), payments infrastructure (e.g., Stripe, Braintree), or P&C insurance products.

Benefits:

• Competitive salary between 170,000 and 192,000 plus equity in the form of RSUs
• 401(k) with company match up to 4 percent
• Comprehensive medical, dental, and vision insurance plans
• Company-funded HSA contributions (depending on plan selection)
• Paid life insurance and short-term disability coverage
• Flexible PTO (typically 15–20 days) plus 8 company holidays
• Paid parental leave (up to 14 weeks for birthing parents, 8 weeks for non-birthing parents)
• Mental health support and confidential counseling resources
• Professional development budgets for learning, certifications, and conferences
• Remote-first flexibility with structured support for collaboration