Sales Quality Assurance Analyst

工作内容：

1.根据SLA对每个销售人员/TL进行质量评估

2.解释和执行质量保证标准

3.根据与客户达成的协议跟踪、测量和报告指标

4.参加并组织校准会议

5.通过审计分析数据并确定趋势、行为和需要改进的领域

6.跟踪和跟进销售整改情况，尤其是异常情况

7.召开校准会议和团队会议，重点关注质量

8.与培训部门合作，确定团队/代理商的机会并进行趋势分析，以帮助确定需要改进的培训解决方案

基本资格

• 至少拥有任何领域的学士/大学学位。
• 至少2年的工作经验，1年以上数字营销、互联网广告销售、客户成功（Customer Success）或企业级账户管理（Account Management）经验。
• 有广告投放经验。
• 有明确的销售导向（Sales-driven）或绩效导向意识，对“目标达成（KPIs）”、“赢单率（Win rate）”和“销售提成/激励”有强烈的渴望。
• 对工作流程、工具和销售有深入了解
• 在不断变化的日程安排中接受工作
• 出色的商务沟通和谈判技巧，能够与 SMB（中小企业）主或市场负责人进行平等、专业的策略对话。
• 英语读写熟练。

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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