Senior Customer Success Manager, Looker

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $135000 - $196000 (USD) + 42.86% bonus target + equity + benefits

Learn more about benefits at Google.

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 10 years of customer-facing experience, driving customer development programs.
  
• Experience managing customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery.
• Experience driving digital development using Looker and managing initiatives across engineering, sales, support, and services.

Preferred qualifications:

• Master's degree in a management, technical or engineering field.
• Experience leading or managing project analytics, business intelligence, or data warehousing programs in enterprise organizations.
• Experience working with Enterprise and Solution architects to define future states of the roadmap to deliver to customers.
  
• Experience collaborating with channel partners, system integrators, and knowledge of the Google Cloud ecosystem.
• Excellent communication, presentation, and program management skills.