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Updated 2026-06-30 16:00 UTC·© 2025–2026 RoleSuite
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Managed Services Account Manager

Jobgether · US

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Managed Services Account Manager based in the United States.

This role sits at the intersection of client success, service delivery, and strategic consulting within a fast-growing fintech environment focused on AI-driven solutions for the financial services and commercial real estate ecosystem. You will own a portfolio of managed services clients, ensuring high-quality delivery while driving measurable business outcomes and long-term account growth. Acting as the primary client liaison, you will coordinate cross-functional teams including data science, product, and marketing to ensure seamless execution of client initiatives. The environment is dynamic and startup-driven, requiring strong ownership, adaptability, and the ability to operate in both strategic and executional capacities. You will also play a key role in identifying expansion opportunities and translating client needs into scalable solutions. This is a highly visible role where relationship management and operational excellence directly influence client success and company growth.

Accountabilities:

  • Serve as the primary point of contact for managed services accounts, owning client relationships and ensuring satisfaction and retention.
  • Oversee end-to-end service delivery, coordinating with internal teams to ensure timely execution of client initiatives and campaigns.
  • Guide clients in aligning their business objectives with technology solutions, including CRM systems and AI-driven tools.
  • Identify upsell and expansion opportunities, supporting proposal development and presenting additional service offerings.
  • Deliver regular business reviews, performance reports, and strategic recommendations that demonstrate value and impact.
  • Collaborate with cross-functional teams on onboarding processes, workflow improvements, and operational enhancements.
  • Contribute to marketing initiatives, including case studies, customer success stories, and sales enablement materials.
  • Requirements:

    • 2+ years of experience in account management, customer success, or IT/service delivery roles, preferably within a managed services or consultancy environment.
    • Mandatory experience working within the Commercial Real Estate (CRE) sector.
    • Strong understanding of CRM platforms (e.g., Salesforce, HubSpot) and general IT infrastructure or SaaS tools.
    • Excellent communication, relationship management, and organizational skills.
    • Bachelor’s degree in business, technology, or a related field.
    • Comfortable working in a fast-paced startup environment with high autonomy and evolving priorities.
    • Strong analytical thinking, problem-solving ability, and decision-making skills.
    • Experience working alongside AI or data-driven technology teams is a plus.
    • Benefits:

      • Competitive compensation package with performance-based bonus potential.
      • Equity participation in a high-growth fintech startup.
      • Comprehensive health, dental, and vision insurance for employees and families.
      • 401(k) retirement plan.
      • Unlimited discretionary PTO and 11 paid company holidays.
      • Fully remote, flexible work environment with high autonomy.
      • Opportunity to directly influence product, culture, and client success outcomes.
      • Fast-paced, collaborative startup culture with strong visibility and impact.

Sales pay context

Based on 5,495 disclosed Sales salaries on RoleSuite, the role pays a median of $120K/year, with most offers between $81K and $167K (10th–90th percentile: $65K–$228K).

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