Logistics Specialist

About the Role

Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will lead transportation functions to ensure accurate, timely delivery of products in the most efficient and cost-effective manner all while providing excellent customer service to our customers. This position will be at our Oakville, ON office location, work schedule will be Monday to Friday 8:00 am to 5:00 pm.

What the Candidate Will Do

• Use the Transportation Management System (TMS) to its fullest potential in order to facilitate the life cycle of an order
• Exceed customer on time pick-up and delivery expectations
• Establish and maintain effective relationships with carriers contracted to the account as well as other carriers operating in your geographical region
• Effective and timely freight coverage and carrier selection through systemic routing guide and spot shipments including rate negotiation
• Leverage TMS to effectively route and consolidate orders considering best cost and transit options for all transportation modes
• Monitoring and resolving shipment data errors
• Proactive analysis to prevent service failures
• Proactively develop, recommend and implement cost savings and/or service improvement programs in support of the transportation strategy
• Professional and timely communications
• Identify patterns with shipper, receiver, and carrier performance and recommend actions for improvement
• Resolve carrier invoice discrepancies in TMS financials
• Train new customer and vendor users on the TMS, demonstrating knowledge of customer business practices and workflow

Basic Qualifications

• High school diploma or GED equivalent
• 2+ years of related experience in Transportation/Logistics/Supply Chain 
• Canada over the road transportation experience
• Knowledge of Microsoft and/or Google Workspace 

Preferred Qualifications

• Bachelor’s degree in Transportation Logistics or Supply Chain Management
• Strong understanding of cross-border transportation and the freight logistics industry 
• Experience LTL, FTL and flatbed transportation 
• Reporting and Analytics (Ability to run BI reports; validate information; understand reports, offer feedback and deliver insights to your manager and or customer contacts on the information contained within the report)

Compensation: $48,000 - $67,000 base salary per year, plus eligibility for an annual performance-based bonus.