Hospitality Customer Service – Hotel Reservations (Remote)

Destination Knot · Georgia

Hospitality Customer Service – Hotel Reservations (Remote)
Remote (U.S.-Based)
 
About the Role:
Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.
 

Key Responsibilities:

  • Assist clients in selecting and booking hotels
  • Share accurate details on amenities, pricing, and availability
  • Manage and update reservation details
  • Communicate promptly and professionally via phone, email, or messaging

    • Qualifications:

  • Strong communication and customer service skills
  • Professional, detail-oriented, and self-motivated
  • Basic computer skills and reliable internet connection
  • Hospitality or customer service experience is a plus

    • What We Offer:

  • Flexible remote schedule
  • Full training and booking system access
  • Supportive team environment
  • Income-earning possibilities based on performance
  • Travel discounts and perks

    • Support pay context

    Based on 776 disclosed Support salaries on RoleSuite, the role pays a median of $71K/year, with most offers between $53K and $109K (10th–90th percentile: $45K–$155K).

    This posting lists $45K–$65K, below the $71K market median.

    See the full Support salary breakdown →
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