Reporting to the Manager, Retail Warehouse, the Retail Warehouse Associate plays a vital behind-the-scenes role within the Revenue & Engagement department, supporting the Museum’s retail experience. As a steward of merchandise, this position ensures items are received, handled, and delivered with care and precision while maintaining a seamless flow of inventory from the warehouse to the museum store.
This role also serves as a trusted driver, responsible for the safe and timely transport of goods between locations, upholding high standards of safety, reliability, and operational excellence.
Receive and inspect incoming shipments, verifying quantities, condition, and alignment with purchase orders, packing slips, and transfer documentation
Unpack, label, and organize merchandise to preserve product integrity, accessibility, and efficient stock flow
Maintain accurate inventory records through cycle counts, audits, and timely updates in inventory management systems or handheld devices
Replenish the museum store in a timely manner, partnering with store staff to support merchandising priorities, launches, and seasonal product flow
Pick, pack, and prepare merchandise for internal transfers, store requests, and customer fulfillment with accuracy and efficiency
Process damaged goods, returns, and discrepancies according to established procedures, escalating issues as needed
Help reduce loss and shrink by handling merchandise carefully, maintaining secure storage practices, and reporting variances promptly
Uphold a clean, organized, and safe warehouse environment that reflects operational excellence and supports OSHA-compliant practices
Load and unload goods with care, recognizing the value and craftsmanship of each item
High school diploma or GED equivalent required
Valid CA Driver License
2+ years of experience in warehouse, retail, logistics, or a related operational environment
Ability to lift to 50 lbs. and perform physical tasks in a fast-paced environment
Forklift certification (or ability to obtain) preferred
Familiarity with inventory systems, handheld scanners, and stock management practices
Strong attention to detail, organization, and accuracy in receiving, stocking, and fulfillment tasks
Reliable, team-oriented, and able to communicate effectively across warehouse and retail operations
Knowledge of health and safety standards and maintaining OSHA-compliant operations in California
Combination of warehouse and retail environments
Exposure to varying weather conditions while loading, unloading, and transporting merchandise
May require early mornings, evenings, weekends, and holidays
Ability to lift, carry, push, and pull up to 50 lbs.
Ability to stand, walk, bend, and perform repetitive tasks
Based on 273 disclosed Warehouse salaries on RoleSuite, the role pays a median of $72K/year, with most offers between $58K and $92K (10th–90th percentile: $44K–$118K).
See the full Warehouse salary breakdown →