Head UX Designer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head UX Designer based in United States.

This senior UX leadership role is focused on shaping and elevating the end-to-end user experience of a highly complex, data-rich SaaS platform used by thousands of organizations globally. It is an individual contributor role with strong influence, where you will set the standard for UX excellence without direct people management responsibilities. You will act as a craft leader, guiding design direction across challenging product areas that involve security, analytics, and workflow intelligence. The role requires translating dense, technical problem spaces into clear, intuitive, and actionable user experiences. You will collaborate closely with Product and Engineering teams to reduce complexity and improve decision-making speed for end users. Operating in a fast-paced, globally distributed environment, you will help establish scalable design systems, mentor designers, and embed UX best practices across the organization.

• Own and define the UX strategy across a complex SaaS platform serving thousands of enterprise organizations and multiple user personas.
• Translate highly complex, data-heavy workflows into intuitive, efficient, and user-centered interfaces.
• Design end-to-end user journeys, defining interaction models, workflows, and information architecture across multi-step processes.
• Coach and elevate other designers through critique sessions, design reviews, and shared UX frameworks.
• Contribute to and evolve a scalable design system, ensuring consistency across components, patterns, and user experiences.
• Conduct usability testing, user interviews, and internal validation sessions to inform and refine design decisions.
• Partner closely with Product and Engineering teams to reduce friction, simplify workflows, and improve time-to-insight.
• Ensure UX principles are embedded throughout product development, influencing technical and product decisions.

Requirements:

• 10+ years of UX design experience, including significant work on complex B2B, SaaS, or data-intensive platforms.
• Strong portfolio demonstrating the ability to simplify complex workflows into intuitive and elegant user experiences.
• Experience working with security, analytics, dashboards, or workflow-heavy enterprise tools is highly preferred.
• Proven ability to mentor and coach designers, providing structured feedback and elevating overall design quality.
• Advanced proficiency in Figma and modern prototyping tools, with the ability to rapidly iterate and test concepts.
• Strong systems thinking and information architecture skills, with experience designing scalable design systems.
• Excellent communication and storytelling skills, with the ability to influence technical and non-technical stakeholders.
• Experience using AI tools in the design workflow for ideation, prototyping, or research synthesis is strongly preferred.
• Ability to navigate ambiguity, manage complex trade-offs, and design for multiple user personas.

Benefits:

• Fully remote-first role with the flexibility to work from anywhere.
• Competitive compensation package aligned with senior-level UX leadership roles.
• Flexible paid time off to support work-life balance.
• Laptop reimbursement and support for home office setup.
• Ongoing learning, training, and professional development opportunities.
• Opportunity to work on high-complexity, high-impact UX challenges at scale.
• Collaborative, innovation-driven environment where design decisions directly shape product direction.
• Exposure to modern tools, AI-assisted workflows, and advanced product design practices.