This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a SAP PI-PO Consultant based in India.
This is a senior SAP integration support role focused on ensuring the stability and reliability of mission-critical enterprise interfaces across complex hybrid landscapes. You will be responsible for supporting SAP PI/PO and SAP CPI environments in a 24/7 production setting, handling high-priority incidents and restoring business operations with minimal disruption. The role involves working across both ABAP and Java-based PI/PO systems as well as SAP BTP-based CPI integrations. You will play a key role in troubleshooting, monitoring, and optimizing end-to-end interfaces spanning SAP and non-SAP systems. This position is ideal for someone who thrives in fast-paced AMS environments and enjoys solving complex integration challenges under pressure. You will collaborate closely with cross-functional technical and functional teams to ensure seamless system connectivity. Beyond incident resolution, you will also contribute to improving integration stability and preventing recurring issues.
Accountabilities:
- Manage end-to-end AMS support for SAP PI/PO and SAP CPI (BTP), ensuring stability of integration landscapes in production environments.
- Handle P1/P2 incidents, perform rapid troubleshooting, and restore business-critical interfaces within SLA timelines.
- Monitor, analyze, and debug integration flows using PI/PO Monitoring tools and CPI Message Processing logs.
- Support and troubleshoot multiple interface types including IDoc, RFC, Proxy, File, SOAP, REST, and OData.
- Perform root cause analysis (RCA) and implement permanent fixes to prevent recurring production issues.
- Work across hybrid integration landscapes connecting SAP ECC/S/4HANA with cloud and non-SAP systems.
- Validate and support iFlows, mappings, adapters, certificates, and security artifacts in CPI and PI/PO.
- Coordinate with SAP Functional, Basis, Network teams, and external vendors to resolve complex incidents.
- Ensure proper ticket management, SLA adherence, documentation quality, and audit-ready reporting.
- Participate in on-call or shift-based support for production systems.
Requirements:
- 6–8 years of hands-on experience in SAP PI/PO application support environments.
- Strong working knowledge of SAP CPI on SAP BTP, including integration flows (iFlows).
- Solid debugging skills in mappings, adapters, payloads, and interface monitoring.
- Good understanding of ESR, Integration Directory, and SAP integration architecture.
- Experience working in AMS / ITSM tools such as ServiceNow, Jira, Remedy, or Target Process.
- Proven ability to manage critical production outages independently under pressure.
- Strong analytical and problem-solving skills with a proactive approach to incident prevention.
- Excellent communication skills and ability to collaborate across distributed technical teams.
Benefits:
- Competitive compensation aligned with global market standards.
- Flexible working arrangements, including remote work and hybrid flexibility.
- Opportunity to work in global, enterprise-scale SAP environments.
- Continuous learning and upskilling opportunities in SAP integration and cloud technologies.
- Exposure to advanced SAP S/4HANA and SAP BTP landscapes.
- Health and wellness benefits, including medical coverage and employee assistance programs.
- Career development support through training, coaching, and structured growth paths.
- Collaborative and transparent work culture with flat hierarchy and open communication.