Financial Crime Quality Agent

Accenture · Lisbon

Accenture Industry and Enterprise

In today’s business environment, growth isn’t just about building value – it’s fundamental to long‑term business survival. So how do organizations sustain themselves? The key is a new operating model—one that’s anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. At Accenture Industry and Enterprise, you will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to revolutionize their operating models.

What You’ll Do

Quality Checker Agent plays a crucial role in maintaining high quality in the business environment. 

These professionals perform quality checks on the team's work following a quality framework. Interpretated the quality trends and the root causes with the aim the improve of the performance of the team members  

Key Responsibilities:

Perform quality on the team members following Client procedures and framework 

Assessing and evaluation of QC Scores 

Perform Quality RCA 

Providing one-on-one mentorship. 

What You  Bring

- Up to 3 years of aggregate experience in compliance-related roles or financial investigations. Experience gained during internships is fully considered towards this total. 

- At least 1 year on a similar Role 

- Bachelor’s degree in Finance, Economics, Business Administration, Law, or related field (preferred). 12th Grade/Highschool Diploma is the minimum require 

- Full proficient in English (Read, Write, and Speak). Requirement C1 

- At least one of the following certifications: ICA certifications in AML, Financial Crime, or Compliance and/or CAMS (Certified Anti-Money Laundering

Specialist) 

- Deep understanding of AML typologies, red-flag indicators, and regulatory obligations. Operational experience is a plus 

- Excellent communication skills with both junior and senior stakeholders (written and verbal)   

- Strong analytical and quality‑assessment skills 

- Flexible, hands-on, problem-solving mindset, able to deal with high demand 

Intermediate use of MS tool such as Excel and Power Point 

- Attention to detail. 

- Critical and Analytical Mind set  

- Interpersonal Skills  

Fast-paced working environment suitable for adaptable and detail-oriented candidates;

May be required to work on Client-observed holidays and local holidays

Weekend availability may be required

Overtime may be required to meet deadlines or project needs

Legal: Must own a valid work permit or EU/Schengen Space Nationality to legally work in Portugal.

You must submit your CV in English.

What We Offer 

  • Health insurance
  • Life Insurance and Pension Plan Programs
  • Free medical services at the office (Physician, Nutritionist, Psychologist)
  • Wellness programs
  • Flexben Program (Support for Education, Kindergarden, Training, Technology, Health)
  • Employee Share Purchase Plan
  • Personalized training paths and access to Udemy and Plurisight Plataforms
  • Flex-ability program (financial and flexible support for people with disabilities)
  • Special banking conditions

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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