This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Workday Payroll (Continuous Value Services) Principal Consultant based in the United States.
This role is centered on delivering expert-level post-production support for Workday Payroll in a dynamic, client-facing environment where problem-solving and precision are critical. You will act as a trusted advisor to clients, helping them navigate complex payroll challenges while ensuring system stability and ongoing optimization. The position requires strong functional expertise, a proactive mindset, and the ability to balance multiple priorities across different clients and engagements. You will collaborate closely with cross-functional teams and vendors to ensure seamless configuration, testing, and production support. With a strong focus on client satisfaction, you will also help define best practices, mitigate risks, and improve payroll processes across the Workday ecosystem. This is a high-impact consulting role where your expertise directly contributes to operational excellence and long-term customer success.
Accountabilities:
In this role, you will provide expert guidance and hands-on support across Workday Payroll post-production environments while ensuring service quality, stability, and continuous improvement.
- Identify risks, strategies, and solution options while recommending best-fit approaches for client payroll requirements
- Collaborate with functional teams and external vendors to configure, test, and validate solutions without impacting production environments
- Manage multiple priorities and client engagements while maintaining clear communication with stakeholders and engagement managers
- Serve as a functional expert in Workday Payroll, with deep understanding of integrations across HCM, Finance, Time Tracking, Absence, and related modules
- Act as a mentor and advisor to junior consultants and analysts, including supporting shadow assignments and knowledge sharing
- Drive decision-making and recommend payroll best practices to improve system performance and client outcomes
- Execute day-to-day support activities including process design, ticket resolution, and post-production enhancements
- Contribute to internal initiatives, utilization goals, and continuous improvement efforts within the payroll practice
- Support business development activities such as proposals and solution scoping when required
- Participate in ongoing training and knowledge-sharing initiatives to stay current on Workday updates and enhancements
Requirements:
This role requires strong Workday Payroll expertise combined with consulting experience, client management skills, and the ability to operate in fast-paced, multi-client environments.
- 2+ years of Workday experience in implementation or post-production support environments
- Strong subject matter expertise in Workday Payroll functionality
- Experience in requirements gathering, solution design, configuration, testing, and deployment
- Current Workday Payroll certification highly preferred (or equivalent hands-on experience)
- Certified Payroll Professional (CPP) or Fundamental Payroll Professional (FPP) certification preferred
- Strong problem-solving skills with the ability to analyze issues and implement effective solutions
- Proven ability to manage multiple clients and competing priorities simultaneously
- Excellent communication and presentation skills, with the ability to explain complex concepts clearly
- Strong customer service orientation with a focus on client satisfaction and outcomes
- Proficiency in Microsoft Office Suite, especially Excel and PowerPoint
- Bachelor’s degree or equivalent professional experience
- Willingness to travel on-site if required (minimal travel expected)
Benefits:
- Competitive annual salary range: $109,459 – $144,424
- Eligibility for discretionary annual performance-based incentive program
- Medical, dental, vision, and life insurance coverage
- Paid holidays and paid time off (PTO)
- 401(k) retirement plan with employer contributions
- Short-term and long-term disability coverage
- Paid parental leave benefits
- Employee stock purchase plan (ESPP) eligibility
- Access to ongoing Workday training and professional development opportunities
- Collaborative, growth-oriented consulting environment