Customer Engineer, Google Cloud Platform, SMB (English, Japanese)

Google Cloud accelerates organizations ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s technology all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

In this role, you will assist your partner sales Googlers by problem-solving key technical issues for our customers. You will liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 1 year of experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
• 1 year of experience working with digital native customers.
• Experience in data and AI, including generative AI and agentic AI solutions and environments.
• Experience delivering technical presentations.
  
• Ability to communicate in English and Japanese fluently in order to support client relationships in the region and interact with local and international stakeholders.
  

Preferred qualifications:

• MBA or Master's degree in Computer Science or a related field.
  
• Experience with WAN/internet-related technologies and architectures across SaaS, PaaS, IaaS, and cloud productivity suites.
  
• Experience architecting and developing software or infrastructure for scalable and secure distributed systems.
• Experience with relational databases, NoSQL databases, or Big Data technologies and containers.