We're looking for Solutions Engineering candidates with experience in Pre- Sales/ Technical sales or Consulting experience with Data Management, Master Data Management (MDM), or Data Governance to join our team in Philippines – Hybrid.
You will report to the Solutions Engineering Manager based in Singapore.
The Solution Engineer role involves collaborating with internal teams, customers, and partners to formulate a comprehensive technical account plan/strategy and to lead sales engagements to their technical conclusion. Drives success by understanding customer use cases and crafting technical solutions utilizing the Informatica Data Management Cloud. Educating both customers and internal stakeholders about the Informatica value proposition, engaging in in-depth architectural discussions, and ensuring that solutions are optimized for successful deployment and usage in the cloud. Proactively learns and actively contributes to a growth mindset. As a mentor to team members, plays a role in developing collective selling assets, knowledge repositories, and enablement materials. Contributes to pipeline generation through the delivery of technical workshops, active participation in social media promotions, content creation for external dissemination, and involvement in industry marketing events. Serves as a channel for feedback to the product management team and will support the Customer Success team through collaboration and supporting customer nurture activities to drive consumption.
Primary area of responsibility will include:
The Solution Engineer will function as the main technical contact for the customer and will report into specific theaters, areas, or regions.
KNOWLEDGE & SKILLS
Intermediate certification on at least 1 cloud ecosystem and 1 data related cloud technology
Advanced knowledge of security for cloud computing
Expert level skills for Informatica services and product capabilities in respective major or area of focus
Ability to engage VP/Director customer personas
Credibility with data engineers, data scientists, and other technical personas
Expert storytelling and presentation skills across multiple horizontal and vertically specific use cases
Advanced technical knowledge of hybrid deployment of software solutions, data warehousing, database, and/or business intelligence software concepts and products.
Strong written and verbal communication skills
Ability to create and execute on a strategic technical account plan
ESSENTIAL DUTIES
Proactive learner
Manage customer engagements independently
Responsible for sharing best practices, content, and tips and tricks, and competitive intelligence for major or area of focus across area or theater
Stay current on certification of services required for area of responsibility
Perform all activities leading up to the delivery of a customer demo with no assistance including discovery, technical qualification/fit, customer presentations, demos, and related customer facing communication
Create and deliver customized demos
Conduct technical workshops with customers
Lead RFP responses and POC’s
Partner with the CSM team on nurture activities including technical advisory, workshops, etc.
Provide customer feedback on product gaps using Vivun
Ability to support demos at marketing events independently
Ability to create and present new customer demos for new use cases with minimal assistance
Present existing EBC content
EDUCATION & EXPERIENCE
8+ years of relevant experience in data integration, master data management, or data governance
10+ years of presales/technical sales or consulting experience
BA/BS or equivalent educational background is preferred