This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Inside Sales Consultant based in India.
This role is designed for a consultative and customer-centric professional who thrives on meaningful conversations rather than traditional hard selling. You will engage with prospective clients, understand their goals, and guide them through important decision-making journeys with clarity and empathy. The environment is dynamic and relationship-driven, where trust-building and personalized advisory play a central role. You will act as a key point of contact for inbound leads, helping individuals evaluate solutions that best fit their needs. The position requires strong communication skills, emotional intelligence, and the ability to simplify complex concepts into clear guidance. It is ideal for professionals who enjoy combining sales acumen with advisory excellence in a remote, fast-paced setup.
Accountabilities:
- Conduct one-on-one consultations via phone or video calls to understand client needs, goals, and concerns
- Educate customers by simplifying complex information into clear, actionable insights
- Recommend suitable solutions based on individual requirements and personalize the advisory approach
- Build and maintain trust through consistent follow-ups and responsive communication across channels
- Handle customer queries via calls, emails, and messaging platforms while ensuring a seamless experience
- Maintain accurate records of client interactions, pipeline stages, and feedback in CRM systems
- Collaborate with internal teams to ensure smooth handovers and end-to-end service delivery
- Share customer insights to help improve products, processes, and overall customer experience
- Stay updated on industry trends, offerings, and regulations to provide accurate guidance
- Manage and nurture a structured sales pipeline while maintaining high service standards
Requirements:
- 2–6 years of experience in consultative sales, advisory roles, customer engagement, counseling, or relationship management
- Strong ability to influence decisions through education and trust-building rather than aggressive selling
- Excellent verbal and written communication skills in English and at least one Indian language
- Strong listening skills, empathy, problem-solving ability, and relationship-building mindset
- Ability to simplify complex financial, legal, or technical topics into relatable explanations
- Experience using CRM tools, virtual meeting platforms, and productivity software
- Customer-first mindset with high integrity, professionalism, and emotional intelligence
- Strong organizational and multitasking skills to manage multiple client conversations effectively
- Self-driven, detail-oriented, and motivated to achieve targets while ensuring excellent customer experience
Benefits:
- Competitive salary package (₹6–15 LPA)
- Remote work flexibility within India
- Performance-based incentives (where applicable)
- Opportunity to work in a consultative, high-impact customer advisory role
- Exposure to structured sales processes and CRM-driven environments
- Professional growth in customer engagement, advisory, and relationship management roles
- Supportive and collaborative remote work culture