This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Procurement Practice Analyst based in India.
This role sits at the core of procurement operations, ensuring the smooth execution of end-to-end requisition validation and approval processes in a high-volume, SLA-driven environment. You will play a key role in maintaining accuracy, compliance, and efficiency across procurement workflows that directly impact business continuity. Acting as a subject matter contributor within procurement operations, you will help optimize processes, reduce defects, and improve user experience for internal stakeholders. The role requires close coordination with cross-functional teams to resolve queries, manage bottlenecks, and ensure seamless downstream purchasing activity. You will operate in a structured yet fast-paced environment where attention to detail, ownership, and responsiveness are critical. This is an opportunity to build deep expertise in procurement operations while contributing to operational excellence at scale.
Accountabilities:
- Serve as a subject matter contributor for procurement operations, supporting end-to-end PR validation and approval workflows.
- Ensure completeness, accuracy, and compliance of procurement requests in line with defined policies, SOPs, and governance standards.
- Monitor daily operational queues and aging reports to proactively identify and resolve bottlenecks or process risks.
- Ensure all PR validation activities are completed within agreed SLAs, TATs, and quality benchmarks.
- Support defect reduction by identifying root causes and reinforcing process adherence across workflows.
- Act as the first point of contact for internal requestor queries related to PR status, rejections, and rework requirements.
- Provide timely, clear, and professional communication to stakeholders to ensure a strong user experience.
- Share accurate operational updates and insights with leads and managers to support decision-making and reporting.
- Collaborate with internal procurement and operations teams to ensure uninterrupted downstream purchasing processes.
Requirements:
- Bachelor’s degree (BCom or Finance specialization preferred).
- 3–5 years of experience in procurement operations, procurement management, or shared services environments.
- Strong understanding of procurement workflows, PR validation, and approval processes.
- High attention to detail with strong data accuracy and process compliance orientation.
- Strong analytical and problem-solving skills with the ability to handle operational issues efficiently.
- Excellent communication skills, including the ability to interact with internal stakeholders and resolve queries professionally.
- Ability to manage high-volume workloads under strict SLA and TAT requirements.
- Strong ownership mindset with the ability to work independently as well as within a team.
- Experience working in shift-based or rotational shift environments is preferred.
- Strong stakeholder coordination and escalation management abilities.
Benefits:
- Competitive compensation aligned with industry standards.
- Hybrid work model combining remote flexibility with office collaboration.
- Exposure to global procurement operations and large-scale enterprise processes.
- Opportunity to build expertise in procurement management and operational excellence.
- Structured learning environment within a global professional services ecosystem.
- Health and wellness benefits as per company policy.
- Career development opportunities in operations and procurement practice roles.