Senior Account Manager - Client Services

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Account Manager - Client Services based in Switzerland.

This role sits at the intersection of strategy, execution, and client partnership within the fast-evolving influencer marketing space. You will own a portfolio of high-value client relationships, ensuring campaigns deliver measurable ROI, strong engagement, and long-term growth. Acting as a trusted advisor, you will guide clients from onboarding through renewal while translating business objectives into effective influencer strategies. The environment is dynamic and performance-driven, requiring both analytical thinking and strong relationship management skills. You will oversee campaign execution, coordinate internal teams, and ensure delivery excellence across multiple accounts. This position is ideal for someone who thrives in a client-facing strategic role where impact is visible, measurable, and directly tied to revenue outcomes.

• Own and manage a portfolio of client accounts, driving satisfaction, retention, and long-term value across the full customer lifecycle.
• Act as a strategic advisor, translating client business goals into effective influencer marketing strategies and actionable campaign plans.
• Oversee end-to-end influencer campaign execution, ensuring timelines, budgets, KPIs, and content quality standards are consistently met.
• Lead strategic business reviews and performance reporting, delivering insights that guide future optimization and growth.
• Coordinate and mentor internal execution teams, including coordinators, ensuring seamless delivery across campaigns.
• Collaborate cross-functionally with sales, product, strategy, and research teams to enhance client outcomes and platform capabilities.
• Analyze campaign performance data to identify risks, opportunities, and optimization strategies for clients.
• Maintain strong governance over contracts, budgets, and deliverables with proactive communication and issue resolution.
• Contribute client insights to improve internal processes, best practices, and platform evolution.

Requirements

• 5–7+ years of experience in account management, influencer marketing, social media, or digital marketing (agency experience preferred).
• Proven ability to act as a strategic client advisor, linking marketing initiatives to business and revenue outcomes.
• Strong project management skills with the ability to handle multiple high-value accounts simultaneously.
• Excellent communication, presentation, and relationship-building skills with senior stakeholders.
• Strong analytical mindset with the ability to interpret campaign data and translate insights into action.
• Experience mentoring or managing junior team members in a fast-paced environment.
• High emotional intelligence, professionalism, and a strong customer-first approach.
• Familiarity with influencer marketing platforms or paid media ecosystems is a strong advantage.
• Ability to work in a performance-driven environment with accountability for client success metrics.

Benefits

• Fully remote and flexible work environment.
• Competitive compensation aligned with experience and performance (OTE-based structure).
• Opportunity to work with global enterprise brands and high-impact influencer campaigns.
• Strong career growth potential within a fast-scaling client services organization.
• Exposure to advanced influencer marketing technology and data-driven campaign strategy.
• Collaborative, high-performance culture with mentorship and learning opportunities.
• Health coverage and additional employee benefits (based on location eligibility).
• Paid vacation, sick leave, and additional personal days depending on region.