Sr Performance Reporting Analyst - LH

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr Performance Reporting Analyst - LH based in the United States.

This role offers an exciting opportunity to drive performance visibility and operational excellence within a complex healthcare environment. The successful candidate will serve as a key partner in transforming validated operational data into meaningful business insights that support strategic decision-making. Working closely with analytics, operations, and leadership teams, you will oversee the governance, delivery, and interpretation of critical performance metrics and reporting. The position combines analytical expertise with strong communication skills, enabling you to present actionable insights to executive and client audiences. Ideal for professionals who enjoy creating structure, improving reporting processes, and influencing organizational performance, this role provides the chance to make a measurable impact across multiple business functions. You will contribute to enhancing transparency, accountability, and continuous improvement through high-quality reporting and performance management practices.

• Own the definition, governance, standardization, and ongoing management of operational performance metrics and key performance indicators (KPIs) across the organization.
• Ensure consistent application of metric definitions and reporting standards across dashboards, scorecards, reports, and stakeholder deliverables.
• Develop, maintain, and manage reporting schedules, distribution processes, documentation standards, and version control protocols.
• Produce executive-level dashboards, performance summaries, scorecards, and reporting packages that provide clear visibility into operational performance.
• Lead the preparation and delivery of service level agreement (SLA) reporting, performance guarantee assessments, and operational performance evaluations.
• Translate complex operational results into concise narratives, actionable recommendations, and strategic insights for leadership and client audiences.
• Support regulatory, accreditation, audit, and client reporting requirements by ensuring accurate and timely performance-related deliverables.
• Partner with analytics and data teams to ensure curated data is effectively translated into meaningful, decision-ready reporting outputs.
• Drive reporting automation, standardization, and process improvements to increase efficiency, scalability, and reporting quality.
• Establish quality assurance processes and review checkpoints to ensure the accuracy, consistency, and reliability of all reporting deliverables.

Requirements

• Bachelor’s degree in Business, Healthcare Administration, Analytics, or a related field.
• 6–10+ years of experience in healthcare performance reporting, operational reporting, performance management, or related analytical functions.
• Strong understanding of healthcare payer, health insurance, or third-party administrator (TPA) operations, including claims processing, member services, utilization management, and provider operations.
• Advanced proficiency with reporting and data visualization tools such as Power BI, Tableau, and Microsoft Excel.
• Proven ability to develop executive-level reporting and effectively communicate performance results to leadership teams and external stakeholders.
• Experience translating operational data into meaningful business insights, recommendations, and performance improvement opportunities.
• Strong organizational skills with the ability to manage multiple reporting priorities, deadlines, and stakeholder expectations.
• Excellent analytical, communication, presentation, and problem-solving capabilities.
• Ability to collaborate effectively across cross-functional teams while maintaining strong attention to detail and reporting accuracy.
• Preferred experience within self-funded or fully funded insurance environments, employee benefits administration, or third-party administrator organizations.
• Experience supporting SLA reporting, performance guarantees, and contractual performance measurement initiatives is highly desirable.

Benefits

• Competitive annual salary ranging from $77,800 to $146,100, based on experience, skills, education, and geographic location.
• Eligibility for an annual incentive bonus program subject to plan terms and performance criteria.
• Remote work flexibility from eligible locations within the continental United States.
• Comprehensive health and wellness benefits package.
• 401(k) retirement savings plan.
• Pension plan eligibility.
• Generous paid time off and company-recognized holidays.
• Paid parental leave.
• Disability insurance coverage.
• Supplemental life insurance options.
• Employee assistance program.
• Tuition reimbursement and professional development support.
• Access to a comprehensive total rewards package designed to support personal and professional well-being.