This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Business Analyst based in the United States.
This role is a senior-level position within complex insurance transformation programs, acting as the critical link between business stakeholders and technology delivery teams. You will lead end-to-end business analysis efforts across high-impact Property & Casualty (P&C) initiatives, translating business needs into structured, actionable requirements that guide solution design and implementation. Working in a highly collaborative and consultative environment, you will own the full requirements lifecycle from discovery through UAT and sprint execution. The role also combines strategic analysis with hands-on delivery, including data-driven insights, process optimization, and backlog management. In addition, you will mentor junior analysts and contribute to raising overall delivery standards across the team. This is a highly visible role where your work directly influences client outcomes, system performance, and digital transformation success.
Accountabilities:
This role is responsible for leading business analysis across complex insurance transformation projects, ensuring requirements are accurately captured, structured, and translated into delivery-ready solutions that align with business and technical objectives.
- Own the end-to-end requirements lifecycle, from discovery and elicitation through documentation, validation, and UAT coordination
- Translate business needs into structured epics, features, and user stories with clear acceptance criteria using Agile methodologies
- Maintain requirements traceability, ensuring alignment between business objectives, functional requirements, and testing coverage
- Lead backlog refinement, sprint planning support, and sprint demonstration reviews with stakeholders and delivery teams
- Conduct deep-dive analysis to identify process improvements, automation opportunities, and operational efficiencies
- Design dashboards and analytical outputs using tools such as SQL, Power BI, or Tableau to support decision-making
- Collaborate closely with development, QA, UX, and product teams to ensure accurate implementation of requirements
- Lead stakeholder workshops, manage expectations, and ensure alignment across business and technical teams
- Mentor junior business analysts and contribute to knowledge sharing, peer reviews, and continuous improvement practices
- Identify risks, gaps, and scope misalignments and drive resolution to ensure successful project delivery
Requirements:
The ideal candidate brings strong experience in business analysis within Property & Casualty insurance environments, combined with deep Agile expertise and the ability to operate in complex, multi-stakeholder programs.
- Bachelor’s degree in Business, Information Systems, Finance, Insurance, or related field
- 7+ years of experience as a Business Analyst, ideally within P&C insurance (policy, billing, and claims)
- Strong experience independently leading BA workstreams for client implementations or enterprise projects
- Deep understanding of Agile, Scrum, and Waterfall delivery methodologies
- Experience writing user stories, defining acceptance criteria, and managing product backlogs
- Strong analytical skills with experience in process modeling, workflow optimization, and requirements documentation
- Proficiency with tools such as JIRA, ADO, Confluence, Visio, and similar platforms
- Strong experience with SQL, Excel, and BI tools such as Power BI or Tableau
- Excellent communication and facilitation skills with both technical and non-technical stakeholders
- Proven ability to mentor junior analysts and provide structured feedback
- Certifications such as CBAP, CCBA, PMI-PBA, SAFe POPM, or CSPO are a plus
- Experience with Duck Creek or similar P&C platforms is highly preferred
Benefits:
- Competitive compensation package aligned with experience
- Annual bonus opportunities based on performance
- Comprehensive medical, dental, and vision insurance
- Flexible work arrangements, including remote and hybrid options
- Paid time off, holidays, and vacation benefits
- Retirement savings programs
- Professional development, certifications, and continuing education support
- Career growth opportunities within enterprise insurance transformation programs
- Wellness initiatives and employee support resources
- Collaborative, knowledge-sharing work environment focused on continuous improvement