This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Salesforce Administrator based in United States.
This role is a key technical and strategic position responsible for shaping and managing a complex Salesforce ecosystem that supports multiple organizational functions, including development, communications, programs, finance, and operations. You will act as the central owner of CRM platforms, ensuring they are optimized, well-integrated, and aligned with organizational goals. The role blends hands-on Salesforce administration with system architecture, integration oversight, and cross-functional leadership. You will work closely with stakeholders across departments to translate business needs into scalable technical solutions. The environment is highly collaborative, mission-driven, and focused on continuous improvement of data quality, processes, and user experience. This position offers the opportunity to influence enterprise-wide CRM strategy and drive meaningful operational impact.
Accountabilities
Lead the end-to-end management, optimization, and evolution of the Salesforce ecosystem, ensuring it supports organizational strategy and operational excellence.
- Own Salesforce CRM strategy, roadmap development, and platform governance in alignment with business priorities and stakeholder needs.
- Serve as senior technical lead across Salesforce and connected platforms, including Marketing Cloud, Tableau, FormAssembly, and other integrated tools.
- Manage full lifecycle delivery of Salesforce enhancements, including requirements gathering, solution design, testing, deployment, and adoption support.
- Oversee platform performance, including releases, security, storage management, licensing, and system reliability.
- Design and maintain dashboards, reporting frameworks, and data models to support analytics across fundraising, programs, and operations.
- Lead integration strategy and execution across APIs, Marketing Cloud, Workday tools, and other enterprise systems.
- Troubleshoot complex system and integration issues while ensuring data integrity and high-quality documentation.
- Drive adoption, data hygiene, process optimization, and CRM best practices across teams.
- Act as a key liaison between IT, business units, and external vendors, managing relationships and ensuring delivery quality.
- Mentor users and facilitate training, workshops, and continuous improvement initiatives.
Requirements
Candidates should bring strong Salesforce expertise combined with experience in CRM strategy, integrations, and cross-functional technical leadership.
- Bachelor’s degree or equivalent professional experience.
- 5+ years of Salesforce administration experience in complex environments.
- Proven ability to own CRM strategy, drive adoption, and deliver measurable business impact.
- Strong expertise in Salesforce configuration, customization, reporting, and data management.
- Experience with enterprise system integrations, including APIs and connected platforms such as Marketing Cloud and Workday.
- Familiarity with tools and technologies such as Apex, SOQL, MySQL, Azure Blob, SFTP tools, and scripting languages.
- Experience managing vendors, contractors, and external technical partners.
- Strong project management, analytical, and problem-solving skills.
- Excellent communication skills with the ability to translate technical concepts into business language.
- Salesforce Administrator certification required; Advanced Administrator, App Builder, or Consultant certifications preferred.
- Experience in nonprofit or global mission-driven organizations is a plus.
Benefits
- Competitive salary range of $90,550 to $111,600, depending on experience and alignment with role scope.
- Annual bonus eligibility (target approximately 10%).
- Comprehensive health coverage including medical, dental, and vision insurance.
- Retirement benefits with employer matching (immediate vesting).
- Generous paid time off, sick leave, and regional holidays.
- Fully remote flexibility within the continental United States.
- Home office support including equipment, technology stipend, and monthly work-from-home allowance.
- Learning and development budget, including access to training platforms and professional development funds.
- Wellness support, including mental health, fertility, and disability coverage.
- Sabbatical opportunities, parental leave, and additional leave programs.
- Employee discount marketplace and wellness perks.
- Occasional travel for team retreats, workshops, and in-person collaboration (travel covered).