Shape the Future with Dun & Bradstreet
At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.
The Finance Coordinator is responsible for the entire order-to-cash process, collaborating closely with Sales, Customer Service, and Accounting teams. This role supports stakeholders throughout the order-to-cash lifecycle and is accountable for product activation and customer access setup across backend systems for all D&B products. This is a fixed-term role for 12 months.
Key Responsibilities:
Responsibility for the entire order-to-cash process
Close collaboration with the sales team to ensure smooth operations
Contract management including order recording, contract review, and system entry/posting
Execution of invoicing as part of the cash process
Creation, setup, and administration of customer access to backend systems
Maintenance and continuous improvement of customer master data
Handle inquiries and provide information via phone for customers, sales, and customer service
Support internal teams with operational and process-related queries
Essential Skills:
Degree or vocational training in Accounting, Finance or related discipline preferred;
At least 4 years of relevant experience in customer operations, invoicing, or similar environments
Experience working with operational or billing systems is preferred
Exposure to cross-functional collaboration (e.g. Customer Service, Finance, Sales)
Understanding of customer access, and/or order-to-invoice processes
Experience in data handling and data quality management
Strong attention to detail and accuracy
Problem-solving and analytical thinking
Ability to manage multiple operational tasks in a fast-paced environment
Effective communication and collaboration skills
Customer-oriented mindset with focus on service quality
Proficiency in Microsoft Office Suite skills
Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action.
Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
Fluency in German and English