Senior Product Manager, CCYC

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. 
 
At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions. 
 
GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. 
 
Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! 
 
Learn more about GovTech at tech.gov.sg. 

[About CCYC]
CCYC (Culture, Community and Youth Cluster) is a part of GovTech's Government Digital Transformation team where we support the Ministry of Culture, Community and Youth (MCCY) and its statutory boards — such as the National Arts Council (NAC), People’s Association (PA), Sport Singapore (SportSG), and MUIS—by delivering digital solutions that promote social cohesion, cultural vibrancy, and youth engagement.

Our growing suite of products include the following:

Community Engagement Platforms - Digital products that enable citizens to participate in grassroots and national events, including Volunteer Management, Community Event Registration, Feedback and Ideation products for civic engagement.

Cultural Participation and Arts Enablement - Event Discovery and Ticketing, Grant Application for Arts Funding, Digital Storytelling and Archival products.

Youth Development and Empowerment - Platforms for Youth Leadership and Volunteering Opportunities, Gamified Learning Tools for civic education, Co-creation Platforms for Youth Policy Input etc.

Sports and Active Lifestyle - Facility booking, Fitness tracking and Rewards, Data Platforms for Sports Policy and Performance Tracking

Key Responsibilities

Product Strategy

• Build strong relationship and partner with agencies partners to define product vision, business objectives, strategy and roadmap
• Lead stakeholder engagement to develop value proposition and secure buy-in for product initiatives

Product Discovery

• Lead market research, competitive analysis and user research to discover user needs
• Conduct quantitative analyses of product data to understand user behavior and trends
• Translate insights into product strategy and improvements

Product Development

• Manage product backlog and prioritise features based on user needs and impact
• Write clear product requirements and user stories
• Work closely with product designers and engineering throughout the development lifecycle
• Own product performance and track user engagement by making data-driven decisions through product analytics
• Maintain and manages updates, patches and bug fixes to maintain product stability

What we are looking for

Experience & Qualifications

• Minimum 5 years of relevant experience in product management
• Proven track record of shipping successful products from scratch

Technical Skills

• Product and project management
• Strong analytical and problem-solving capabilities
• User experience (UX) understanding

Professional Attributes

• Strategic thinking and decision-making ability
• Excellence in stakeholder management and communication
• Data-driven approach to problem-solving

Personal Qualities

• Action-oriented mindset
• Innovation-focused approach
• Growth mindset and continuous learning attitude
• Strong sense of ownership and accountability
• Passion for youth development and community building

What's in it for you

• Opportunity to shape national youth and community initiatives
• Complex, meaningful problems to solve
• Collaborative, innovation-focused environment
• Professional development opportunities
• Chance to make a lasting impact on Singapore's social fabric

What we offer you:   

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.    

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.  

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.   

 

Learn more about life inside GovTech at go.gov.sg/GovTechCareers. 
Stay connected with us on social media at go.gov.sg/ConnectWithGovTech