Client Partner - eCommerce & Retail

Meta · Bangalore, India

Meta is seeking a Client Partner to evangelize and drive adoption of Meta's performance and brand building solutions to leading players in eCommerce & Retail. This individual works closely with a Client Solutions Manager & cross functional partners to drive Meta’s latest solutions. The candidate will have experience working with the Retail/E-commerce advertisers, Industry understanding, analytical skills, priority management, and stakeholder management. Experience collaborating with cross-functional partners and influencing key decision-makers are critical for success here. This is an opportunity to be part of a growing team, This role manages and nurtures long term relationships with key stakeholders in large eCommerce & Retail advertisers and will lead Meta's foray in these accounts Analyze and understand industry variables and articulate the role of Meta in client’s marketing/business objectives Develop and execute the vertical strategy to ensure growth and achievement of revenue on key products in the book of accounts Create and deliver compelling Meta proposition using client industry knowledge, market trends, and case studies to clearly communicate the Meta platform value proposition and inspire action Ensure that our clients receive the highest level of sales and operational customer service, and be the voice of the vertical in the organization Achieve sales, new customer acquisition, customer satisfaction, and pricing and yield goals Collaborate with internal, cross market/regional teams to ensure product improvement, transfer knowledge, improving process/client relationship 7+ years of experience in Marketing/ Brand/ Product Management/ Sales An entrepreneurial mindset and experience of setting up projects/businesses combined with a ‘hands on’ approach Resilience to drive agenda in a volatile & dynamic high-growth environment Analytical skills to break a marketing problem down to solutions and impact measurement, to effectively manage time, reach decision-makers and quickly determine opportunity potential Knowledge of media, online advertising and agencies Experience presenting strategic recommendations to and influencing CXO-level stakeholders Proven skill of effective collaboration and influencing across internal and client teams to deliver outcomes Experience in Marketing, Digital Marketing, or Sales Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies MBA or equivalent advanced degree Experience with senior client-facing engagement Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
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