Accounts Receivable Specialist - (Physical Therapy/Medical Billing/EHR)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Accounts Receivable Specialist – (Physical Therapy/Medical Billing/EHR) based in the United States.

This role is a key contributor within a healthcare revenue cycle environment, focused on ensuring accurate, timely, and compliant reimbursement for medical services provided in multispecialty clinical settings. You will manage the full lifecycle of insurance and patient receivables, from claim submission and follow-up to denial resolution and payment reconciliation. The position requires strong attention to detail and a solid understanding of medical billing workflows, payer requirements, and healthcare regulations. You will collaborate closely with internal teams to resolve billing discrepancies, improve claim accuracy, and support financial performance across patient accounts. The environment is fast-paced, quality-driven, and highly collaborative, with a strong emphasis on compliance and operational excellence. This role is fully remote within designated U.S. states and offers the opportunity to support meaningful healthcare operations that directly impact patient care delivery.

• Prepare, submit, and re-submit clean insurance claims electronically or via paper in accordance with payer-specific guidelines and contractual requirements.
• Review and correct rejected or denied claims, ensuring completeness, accuracy, and successful second-pass submission.
• Perform insurance follow-up activities for primary and secondary payers, tracking claim status and resolving outstanding balances.
• Manage claim appeals by gathering required documentation and submitting accurate resubmissions to insurance carriers.
• Analyze patient accounts to identify delinquent balances and support timely collection of outstanding payments.
• Research and recommend account adjustments or write-offs based on insurance adjudication and collectability assessments.
• Generate patient statements, respond to billing inquiries, and route escalations to appropriate internal teams when needed.

Requirements:

• High school diploma, GED, or equivalent practical experience required.
• Minimum of 7+ years of experience in medical billing, accounts receivable, or insurance claims processing.
• Strong understanding of healthcare revenue cycle processes, payer rules, and claims workflows in a medical environment.
• Proficiency in Microsoft Office tools (Excel, Word, Outlook) and Google Workspace applications.
• Strong analytical skills with the ability to identify trends, evaluate account data, and resolve billing discrepancies.
• Excellent attention to detail, organizational skills, and ability to manage multiple priorities and deadlines.
• Strong communication skills with the ability to interact professionally with patients, payers, and internal teams.
• Knowledge of HIPAA compliance standards and healthcare data confidentiality requirements.
• Ability to work independently while maintaining strong collaboration within a team environment.

Benefits:

• Fully remote work within eligible U.S. states.
• Competitive healthcare benefits including medical, dental, and vision coverage.
• Paid time off, paid holidays, and year-end holiday break.
• 401(k) retirement plan with company match.
• Health savings account (HSA) and flexible spending account (FSA) options.
• Life, disability, and supplemental insurance coverage.
• Employee assistance program and paid parental leave.
• Opportunity to work in a mission-driven healthcare technology environment supporting patient care outcomes.